New Landing › How can we help? › Atelier › Fatal Error with swift framework plugin

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    Posted in: Atelier
  • March 15, 2016 at 4:44 am #255411
    theconsultingfirm
    Member
    Post count: 16

    Hello I just did a new install of the theme and loaded all of the pluggins except for your page builder. I even deleted it from the original install and added/re-installed it from the Atlier folder. Every time I try to activate the plugin I receive this error: Fatal error: Class ‘Redux’ not found in /home/content/p3pnexwpnas13_data02/58/3097158/html/wp-content/plugins/swift-framework/includes/options/redux-extensions/extensions-init.php on line 4

    Please help, Thanks.

    March 15, 2016 at 6:06 am #255420
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me FTP login detail to install this plugin.
    Thanks
    Mohammad

    March 15, 2016 at 11:18 am #255479
    theconsultingfirm
    Member
    Post count: 16
    This reply has been marked as private.
    March 15, 2016 at 11:45 am #255490
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am working on it and update you shortly.
    Thanks
    Mohammad

    March 15, 2016 at 12:33 pm #255521
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have activated the plugin so please check it now.
    Thanks
    Mohammad

    March 15, 2016 at 1:10 pm #255533
    theconsultingfirm
    Member
    Post count: 16
    This reply has been marked as private.
    March 15, 2016 at 2:35 pm #255564
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Now you can log into this. I have installed the plugin at this path /home/kska3097158163/html/wp-content/plugins/ while error coming from this path /home/content/p3pnexwpnas13_data02/58/3097158/html/wp-content/plugins/ . Can you please contact to hosting provider about it?
    Thanks
    Mohammad

    March 15, 2016 at 3:25 pm #255578
    theconsultingfirm
    Member
    Post count: 16
    This reply has been marked as private.
    March 15, 2016 at 3:28 pm #255579
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please delete the theme also and upload it again. After that try to install the Swift framework plugin.
    Thanks
    Mohammad

    March 15, 2016 at 4:24 pm #255608
    theconsultingfirm
    Member
    Post count: 16
    This reply has been marked as private.
    March 15, 2016 at 5:58 pm #255631
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Developer of theme will assist you now.
    Thanks
    Mohammad

    March 15, 2016 at 8:03 pm #255643
    theconsultingfirm
    Member
    Post count: 16

    Ok Thank you Mohammad for you help.

    March 16, 2016 at 10:26 am #255743
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its ok.
    Mohammad

    March 16, 2016 at 10:26 am #255744
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its ok.
    Mohammad

    March 16, 2016 at 11:46 am #255771
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,
    This seems to be a problem caused by the plugin Mini Go.
    I deactivate all plugins and activated the Swiftframework plugin without any problem.

    When I activated the Mini Go plugin it crashed with that error message in line 4. That plugin must be changing something in the filepath that is causing some issue.

    I can’t access the site now since it’s with that error. Try to remove that plugin from the plugins directory and test again.

    -Rui

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    Posted in: Atelier
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