New Landing How can we help? Themeforest Theme Support Neighborhood Fatal error upon Neighborhood activation

Viewing 4 posts - 1 through 4 (of 4 total)
  • #122164
    neighborhood
    Member
    Post count: 6

    Fatal error: Cannot redeclare fieldAttachedImages() (previously declared in /home/content/p3pnexwpnas03_data02/72/2265972/html/wp-content/plugins/js_composer/include/helpers/helpers.php:255) in /home/content/p3pnexwpnas03_data02/72/2265972/html/wp-content/themes/neighborhood/includes/swift-framework/page-builder/builder/lib/helpers.php on line 285

    I uploaded the Neighborhood theme to my WordPress installation (hosted by Media Temple) and encountered the error above upon activation. My website is crippled and I cannot even access the login screen. I do have a backup however I’d like to know how to address this installation, or if it cannot be addressed, how to prevent the error from occurring again when restoring my backup.

    I do have FTP and SSH access to the website.

    #122168
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate the Visual composer plugin and try to activate the theme again.
    Thanks
    Mohammad

    #122303
    neighborhood
    Member
    Post count: 6

    Hi Mohammad,

    I was able to circumvent the issue by changing the /wp-content/js_composer folder name to js_composer-disabled which deactivated the plug-in.

    How can I fix it? Is the Neighborhood theme not compatible with Visual Composer?

    #122325
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Neighborhood theme already has Visual composer named Swift Page Builder. So How can we keep two composer plugin.
    Thanks
    Mohammad

Viewing 4 posts - 1 through 4 (of 4 total)

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