Viewing 11 posts - 1 through 11 (of 11 total)
  • #117341
    e_van
    Member
    Post count: 3

    Hi,

    I have a problem with the theme. When I’ve tried to do the checkout in the shop I’ve received the next message “Fatal error: Call to undefined method WC_Order::has_status() in /home/delpuebl/public_html/wp-content/themes/neighborhood/woocommerce/checkout/thankyou.php on line 32” in the url(http://www.delpuebloalplato.com/checkout/order-received/11923/?key=wc_order_5431b1df7e091)

    Thanks for all 😉

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    #117358
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version 1.93 of theme to resolve the issue. Hope that should resolve the issue.
    Thanks
    Mohammad

    #117538
    4boards
    Member
    Post count: 37

    Have same problem as e_van, theme is updated to 1.93, WC Version 2.2.4 WP version 4.0

    Following 2 lines are generated in error.log for each order:
    [04-Oct-2014 15:03:13 UTC] PHP Fatal error: Call to undefined method WC_Order::has_status() in /home/boardsc/public_html/wp-content/themes/neighborhood/woocommerce/checkout/thankyou.php on line 32
    [04-Oct-2014 15:03:15 UTC] PHP Fatal error: Call to undefined method WC_Order::has_status() in /home/boardsc/public_html/wp-content/themes/neighborhood/woocommerce/checkout/thankyou.php on line 32

    Thanks, Bob

    #117542
    e_van
    Member
    Post count: 3

    Hi Mohammad,

    I´ve updated de theme, but the problem still persists.

    Thanks.

    #117547
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @e_van

    @4boards

    Can you both try this with the default Twenty Fourteen theme active?
    Just to see if is related to Neighborhood theme.

    -Rui

    #117591
    e_van
    Member
    Post count: 3

    Hi Rui,

    I changed the theme Twenty Fourteen and I’ve made ​​a purchase and I have had no problems with checkout.
    Also I’ve found other error with view order in the personal account.

    Thanks

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    #117608
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just to be sure. You are using the latest version of Woocommercer? Since you update the Neighborhood theme to the last version you should use Woocommerce last versions(2.2.4)

    -Rui

    #117671
    e_van
    Member
    Post count: 3

    Hi Rui,

    I updated Woocommerce to the last version (2.2.4) and now the checkout works fine XP

    Thanks for your time 😉

    #117677
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @e_van Glad it’s sorted.


    @4boards
    Notice you have a child theme, can you try with the Neighborhood 1.93 Parent theme.

    -Rui

    #118578
    4boards
    Member
    Post count: 37

    Bit of a surprise here, placed an order with only Neighborhood 1.93 parent them active, NO PHP ERROR, then reactivated Child Theme, NO PHP ERROR. Not sure what is going on, no updates have been done!

    We will monitor the error file and raise another ticket if the problem recurs.

    Cheers, Bob

    #118585
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. Let us know if some error appears.
    -Rui

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