New Landing › How can we help? › Cardinal › Fatal error: Cannot redeclare class SwiftPageBuilderShortcode

Viewing 6 posts - 1 through 6 (of 6 total)
  • Back to forum
    Posted in: Cardinal
  • December 2, 2016 at 11:27 am #304880
    WineDesignNL
    Member
    Post count: 204

    Hi there,

    This website is giving the following error:

    Fatal error: Cannot redeclare class SwiftPageBuilderShortcode in /home/firmalee/public_html/wp-content/plugins/swift-framework/includes/page-builder/inc/shortcodes.php on line 0

    Don’t know what happend, didn’t change anything… If I switch off this plugin, the sites ‘works’.

    Could you please look in to this?

    December 2, 2016 at 11:59 am #304894
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will need ftp to look at it, that’s the only way.
    Use the private reply.

    -Rui

    December 2, 2016 at 2:15 pm #304920
    WineDesignNL
    Member
    Post count: 204
    This reply has been marked as private.
    December 2, 2016 at 2:49 pm #304931
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Couldn’t connect with those credentials, try to delete the swiftFramework plugin and let me know so I can go to the admin area. Will need admin credentials.

    It was an error that we did and we need to delete the SwiftFramework plugin using FTP.

    After that you go to Appearance-> Plugins and install the SwiftFramework and in the plugins page check if the SwiftFramework has any pending update.

    -Rui

    December 8, 2016 at 11:12 am #305701
    WineDesignNL
    Member
    Post count: 204

    Hi Rui,

    This worked perfect, thanks for your reply! Managed to fix this myself!

    Cheers

    December 8, 2016 at 11:13 am #305706
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Glad I could help.

    -Rui

  • Back to forum
    Posted in: Cardinal
Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.