New Landing › How can we help? › Atelier › FAQs text not correctly formatted

Viewing 13 posts - 1 through 13 (of 13 total)
  • Back to forum
    Posted in: Atelier
  • June 15, 2015 at 11:26 am #184507
    orianac
    Member
    Post count: 20

    Hi
    I’m using the FAQ post type and including it with the FAQ SPB panel in a page.

    I want to maintain the text formatting for each faq, while now text wrapping is lost. How to do this?
    (I already inserted the corrected formatting for each faq entry in the admin text field)

    thanks

    June 15, 2015 at 12:04 pm #184527
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide the url for the FAQ page?

    -Rui

    June 15, 2015 at 12:08 pm #184531
    orianac
    Member
    Post count: 20
    This reply has been marked as private.
    June 15, 2015 at 12:47 pm #184547
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you updated to the latest 1.5 version?
    Will also need admin access in a private reply.

    -Rui

    June 15, 2015 at 1:00 pm #184558
    orianac
    Member
    Post count: 20

    Sorry as of now I can’t do that, site is on a multisite installation and I don’t have direct access to it. It would be overly complicated as of now.

    Is there any other way to do that via custom css please?

    June 16, 2015 at 1:33 pm #185045
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I guess you have the Swift Page builder disabled for the FAQS.

    Go to the page builder options and add the faqs(just type faqs and enter)
    https://www.dropbox.com/s/ksudobivqz85axn/faqs_page_builder.png?dl=0

    Then in each FAQ page use the Text block to each piece of text.

    -Rui

    June 16, 2015 at 1:58 pm #185064
    orianac
    Member
    Post count: 20
    This reply has been marked as private.
    June 16, 2015 at 3:10 pm #185093
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Made some modifications, can you replace your current tabs.php file located in the plugins/swift-framework/includes/page-builder/shortcodes/ by the one attached in the link.

    https://www.dropbox.com/s/dqfk5iey3fwzkox/faqs.php?dl=0

    Let us know the result.

    -Rui

    June 17, 2015 at 10:44 am #185365
    orianac
    Member
    Post count: 20

    Hi

    you mean the faqs.php file, right? (no tabs.php)

    June 17, 2015 at 10:47 am #185369
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    yes, My mistake.
    -Rui

    June 18, 2015 at 10:51 am #185752
    orianac
    Member
    Post count: 20
    This reply has been marked as private.
    June 18, 2015 at 3:29 pm #185932
    orianac
    Member
    Post count: 20

    Resolved meanwhile. Now the FAQ text displays correctly.

    Thanks

    June 18, 2015 at 3:30 pm #185933
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great 🙂

  • Back to forum
    Posted in: Atelier
Viewing 13 posts - 1 through 13 (of 13 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register