New Landing › How can we help? › Themeforest Theme Support › Neighborhood › FAQ tool missing

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Neighborhood
  • January 19, 2015 at 9:19 am #142301
    Lekker Sociaal
    Member
    Post count: 6

    Since the latest update the FAQ-tool is missing from my WP-dashboard.
    I need to add a new faq item. How can I get the tool back on the dashboard?

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    January 19, 2015 at 10:45 am #142330
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you provide a link and login so I can check?

    – Kyle

    January 19, 2015 at 10:50 am #142334
    Lekker Sociaal
    Member
    Post count: 6

    Hi Kyle,

    Thanks for your reply, I sent you a password.

    – Lekker Sociaal

    January 19, 2015 at 10:56 am #142337
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you try deactivating all of your plugins, I believe it’s a plugin conflict

    – Kyle

    January 19, 2015 at 11:00 am #142339
    Lekker Sociaal
    Member
    Post count: 6

    I deactivated the plugins. Now the FAQ tool is showing.
    Do you have an idea which one is conflicting?

    January 19, 2015 at 11:03 am #142341
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You’ll have to activate them 1 by 1 until the FAQ disappears, then you’ll know which one is causing the issue

    – Kyle

    January 19, 2015 at 11:11 am #142344
    Lekker Sociaal
    Member
    Post count: 6

    Super, I found the plugin causing the issue.
    Thanks for your support!!!

    January 19, 2015 at 11:19 am #142350
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great, no problem

    – Kyle

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    Posted in: Neighborhood
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