New Landing › How can we help? › Themeforest Theme Support › Dante › FAQ disappears with WPML

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Dante
  • April 14, 2014 at 10:06 pm #67076
    novakben
    Member
    Post count: 24

    Hey

    I got a major issue:

    After enabling WPML plugin, the FAQ section stops working.
    Also when I view the Topics page I see no topics in there.
    But on the FAQs I can see they are assigned with topics.

    Weird…

    I got all new updated versions (wordpress, dante, wpml).
    The URL is: http://stag.wedivite.com

    Cheers

    April 16, 2014 at 10:39 am #67619
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Whats the password to view the page?

    – Kyle

    April 16, 2014 at 10:47 am #67620
    novakben
    Member
    Post count: 24
    This reply has been marked as private.
    April 16, 2014 at 11:04 am #67627
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    So when you deactivate the WPML plugin the FAQs show?

    – Kyle

    April 16, 2014 at 11:38 am #67636
    novakben
    Member
    Post count: 24

    Yep

    April 16, 2014 at 11:39 am #67637
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok let me forward this to the developer to see if he can identify the problem

    – Kyle

    April 16, 2014 at 11:48 am #67638
    novakben
    Member
    Post count: 24

    Ok great.

    It it’s helpful, its not any of the WPML addons that creates this bug. Even if I just enable the main WPML plugin (WPML Multilingual CMS) this happens.

    Thanks

    April 17, 2014 at 12:32 pm #68014
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will assist you very soon .

    Thanks 🙂
    With Best Regards
    Swift Ideas

    April 20, 2014 at 10:42 am #68629
    novakben
    Member
    Post count: 24

    Still waiting… Thanks!

    April 23, 2014 at 5:30 pm #69484
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @novakben – sorry for the wait, I didn’t seem to get an email regarding this.

    Tested it here, and all works fine locally for me. Can you try disabling all other plugins? The only thing I can maybe think it might be is dropping off the menu due to too many items.

    – Ed

    April 23, 2014 at 7:45 pm #69494
    novakben
    Member
    Post count: 24

    Ok I figured out what happened, once I activated WPML, all the topics disappeared from the FAQ topics. I had to recreate them all in english and re-assign FAQ’s to the new topics. Although I cant see the topics in the topic list anymore (the old ones) they still occupy their permalink structure. So if my old topic url was domain.com/bla. “bla” is now taken even though it’s gone from the admin panel. so when I recreated my topic this topic was named bla-2.

    I’m thankful this happened on a new site and not a production one, this bug could be a big show stopper if I had 100’s of FAQ’s.

    Hope this damn long explanations would make this bug go away in the upcoming versions.

    Cheers

    April 25, 2014 at 12:52 pm #69974
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok glad it’s sorted

    – Kyle

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