New Landing How can we help? Themeforest Theme Support Dante Faq anchors behavior

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Dante
  • #267023
    Marine
    Member
    Post count: 151

    Hello,

    I’ve built my FAQ page without using Dante feature because in the glossary at the top of the page, I want Section names AND questions.
    So I’ve used Swift builder with a spacer at 1px with an ID and each question has an URL http://www.site.com/faq/#question1

    It works but each time it leads to the question after the question I want, as if the question I want is under the sticky header.
    Could you help me? I can move all the spacers but it seems strange to me.
    The site is under maintenance but I gave you my WP admin ID.
    Thanks !
    Marine

    #267248
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please attach a marked screenshot to explain your issue exactly.
    Thanks
    Mohammad

    #267351
    Marine
    Member
    Post count: 151

    Here are 3 print screen. Hope it helps

    Attachments:
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    #267854
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    How have you linked to those sections? Like this: <a href="#section-name">Link</a>?

    Have you filled out these uniquely:

    Can you update to 3.3.0?

    Thanks.

    #268010
    Marine
    Member
    Post count: 151

    I’ve updated the theme.
    You have my access code to see directly my page. Yep I’ve put Link behind the first question “Qu’est ce qu’AbracaMundi”. And in the spacer id, I’ve put abracamundi1, juste before my question. The anchor works but the question is displayed under the sticky header and I don’t see the answer properly.

    #268522
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just checked and definitely it needs to position a bit above so it can be see the question that you place below the Spacer ID.

    Will forward it to the development team so it can be fixed.

    Thanks

    -Rui

    #268579
    Marine
    Member
    Post count: 151

    OK I’ll try manually. Tx !

    #268592
    Marine
    Member
    Post count: 151

    In fact, if it comes in the next theme update, it could be great ! agile style 😉 so I don’t do anything and I’m waiting for the correction. Nice day!

    #268594
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    We will consider to include this fix. Great thanks to Rui.
    Thanks
    Mohammad

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