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    Posted in: Neighborhood
  • January 27, 2015 at 2:01 pm #144745
    markhuntley
    Member
    Post count: 18

    Hi,

    I am using a ‘fancy product designer’ plugin to create custom tshirts prodcucts within my woo commerce shop section. There is a problem with the navigation on the builder that when I press a button it makes the screen go blank. Also sometimes when I load the page with the builder on it appears blank for a few seconds. I contacted the plugin author and he says that it’s to do with the theme not the plugin. Can you offer any advise to what might be causing it.

    Thanks

    Mark

    January 27, 2015 at 2:45 pm #144769
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you tell us the exact steps so we can reproduce the same error?

    -Rui

    January 27, 2015 at 4:14 pm #144822
    markhuntley
    Member
    Post count: 18

    I think it might just be slow loading. I will finish setting it up tomorrow and review it for problems.

    January 27, 2015 at 4:30 pm #144834
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. Let us know.

    If necessary increase your WordPress memory inside the wp-config.php
    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    -Rui

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    Posted in: Neighborhood
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