Fancy header title not vertically centred

[deejayhart]

OK – tried every possible way of doing this, and I am still finding the title for each page CLEARLY too high up i.e. not vertically centred. This is especially obvious when the header is on the left. Please help – driving me nuts now!

[Mohammad – SUPPORT]

Hi,
Please use this custom css code:-
div.heading-text{margin-top:-20px !important;}
Thanks
Mohammad

[deejayhart]

I have done that but it differs between laptop and ipad? Why must I add code when the header should obviously be centred anyway?

You have login – please take a look – ta!

[Mohammad – SUPPORT]

Hi,
Please attach marked screenshot so i can get you exactly.
Thanks
Mohammad

[deejayhart]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
I am not getting your issue exactly. Can you please attach marked screenshot?
Thanks
Mohammad

[deejayhart]

Read what I say. Use the log in I gave you. LOOK FOR YOURSELF. I am not happy that a simple header does not even vertically centre correctly – try it on both laptop and ipad. If you MUST use CSS to fix something that is not working as it should, then please add it, but make sure it works across devices. THAT is what I mean by ‘responsive design’.

Hope that is clear. You wiuld save a lot of time and also log bugs for future releases if you considered my issue more carefully – sorry to sound short temppered but it is very annoying when I cannot do the simplest things your theme should be supporting. Thank you.

[Mohammad – SUPPORT]

Hi,
My colleague, Kyle will assist you shortly.
Thanks
Mohammad

[deejayhart]

If you cannot deal with this topic please make sure Kyle has the login.

[Kyle – SUPPORT]

Have you added any custom css to the header?

– Kyle

[deejayhart]

No – you cansee for yourself? Thanks.

[Kyle – SUPPORT]

That’s because your menu is too long and is pushing the logo, you need to go to Theme Options > Mobile Header and set the mobile menu width to Tablet Landscape

– Kyle

[deejayhart]

I will if zi absolutely have to, but look at the attached. It seems that your theme is full of bugs and oversights more than anything. There is clearly more than enough space not to squash the logo – wouldn’t you agree?

Please reply and see to the other things. Worst of all is the inability to scroll homepage on iPad. That renders it unusable.

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[Kyle – SUPPORT]

Sorry my previous reply was in the wrong thread.

The scrolling is because you have to click the continue button, will check with the developer to see if this is supposed to be the case.

The logo is because the logo container is in a col-sm-4 and the menu in col-sm-8, at that width your logo is wider than col-sm-4

– Kyle

[deejayhart]

Thanks for explanation!

The inability to scroll is actually unacceptable. I would say this product ahould not be on the market if you cannot use regular swipe gestures to scroll slider areas as well as any other part of the page. Please look into this and get back asap – ta!