New Landing How can we help? Themeforest Theme Support Dante Fail to load exported Color Scheme

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  • Posted in: Dante
  • #49242
    ielbury
    Member
    Post count: 51

    My configuration is WP 3.81 in a MUI configuration with Dante 2.1 as a Child theme.

    I am trying to export from one sub-site (www.innomega.com) and import on another (ian.innomega.com) and when I do, I get the error message “Failed to load file, aborting.”.

    Attached is the CSV file I am trying to import.

    #49251
    ielbury
    Member
    Post count: 51

    This is caused by the use of SSL for the admin part of the sub-site.

    It does not look like the DataSource library is able to use a fully qualified URL. Without SSL, the url ($filename) is something like /sites/2/2014/02/InnomegaCurrent.csv. With SSL, the url is https://ian.innomega.com/sites/2/2014/02/InnomegaCurrent.csv.

    The workaround for this problem is to disable SSL for the sub-site, do the import them turn SSL back on.

    #50188
    Melanie – SUPPORT
    Member
    Post count: 11032

    Thank you for letting us know!

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