New Landing How can we help? Themeforest Theme Support Flexform Facebook OG Images not grabbing

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Flexform
  • #122415
    kucherd
    Member
    Post count: 24

    Hi,

    I’ve been experiencing some issues which I’ve tried to resolve on my own with FB open graph/getting the correct image to grab from a post. At one point, it was working and FB was allowing me to choose from several images when I wanted to share a specific blog post. However, I can’t get it to work now.
    Some background: I use SEO by Yoast, and have my FB account enabled and have OG Meta Data enabled. I also enabled Jet Pack social sharing (This added the function of an automatic FB post when the post is published, something that is great for scheduled posts that go public while I’m working on something else).
    The Flexform FB share button, when enabled, GRABS PHOTOS! But the JetPack FB share button doesn’t.
    I prefer Jet Pack because of the automatic share when a post is published. Is it possible that Jet Pack is not grabbing the image because the Flexform FB OG data is intervening?

    PS: I tried disabling Yoast SEO but that did not help.
    If there is a way to turn off Flexform social sharing, (completely, not just by unchecking the option in each individual post) I would like to try to see if this resolves my problem. Otherwise, any other suggestions would be great!

    #122655
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try Jetpack sharing functionality with the default WordPress theme to see the results?

    -Rui

    #122712
    kucherd
    Member
    Post count: 24

    Hi,

    I’m not sure what you mean by using Jetpack with the default theme. Can you explain this?

    Daniela

    #122917
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I mean to activate the Twenty Fourteen theme.
    Than create a new post to check the automatic functionality of posting on Facebook to check if it happens the same with the post images.

    We are trying to help you solve your problem but we can’t support issues from JetPack I hope you understand.

    -Rui

Viewing 4 posts - 1 through 4 (of 4 total)

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