Extra Class – Custom Font

[jbadrov]

I’m trying to use an extra font class in the full width text block at the top of this page (http://www.beaconpointewai.com/clone/financial-tips) that begins with the text “We are passionate about sharing”.

This is font – custom-font-bad-script.

It was working fine and then stopped working.

The font is still appearing fine at the top of this page (http://www.beaconpointewai.com/clone/how-we-help) that begins with the text “We have a holistic approach to wealth advisory”.

[Rui Guerreiro – SUPPORT]

Hi,

It looks fine to me.

Can you try to clear the browser cache.

-Rui

[jbadrov]

Unfortunately, I’ve tried multiple browsers and devices and the correct font is still not showing up (see attached). The font should look like the text for “We have a holistic approach” on this page – http://www.beaconpointewai.com/clone/how-we-help/. And up until a couple days ago, it worked.

Attachments:

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[Rui Guerreiro – SUPPORT]

I see what you mean. But can’t understand why is happening.
Will forward to our head developer.

-Rui

[Swift Ideas – Ed]

Hi there,

Are you still having this issue? This is what I see:

Same on Chrome and Safari. If you are having the issue, please let us know operating system and browser?

– Ed

[jbadrov]

Yes, unfortunately I’m still not seeing the incorrect font (see attached). It works on my mobile device, but not on my machine in any browser – even after clearing cache. Multiple folks in our office are also seeing the same font as attached.

Could it be a Google font issue? I notice the font on my mobile device is close to ‘Bad Script’ but different.

Also, the font actually worked for about a week until it changed to what we see attached. Could there have been an update to the theme that could be causing this?

Attachments:

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[Swift Ideas – Ed]

Are you able to access the browser console to see if there is an error that shows?

– Ed

[jbadrov]

Attached is the browser console view. The first error is from my Moz subscription. I’m not sure about the relevance of the bartender API.

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[David Martin – Support]

What browser and OS is that screenshot taken on?

[jbadrov]

That was Chrome Version 58.0.3029.110 (64-bit). However, the font issue is occurring across IE and Firefox as well.

It worked fine for a week, then stopped. Was there a theme update recently?

Also, the Google font is displaying a bit differently in mobile. It’s not the correct font, nor is it the font that is displaying in the desktop version.

[David Martin – Support]

What OS are you using?

What do you mean a bit differently? There should be no difference. Please add any screenshots.

[jbadrov]

I’m using Windows 10.

[jbadrov]

I believe I found a solution to the Google font not loading properly.

I created a copy of the Dante header file file and added it to the child theme. Then I loaded the code below to the file.

<link href=”https://fonts.googleapis.com/css?family=Bad+Script&#8221; rel=”stylesheet”>

[Swift Ideas – Ed]

Hmm, so that works on the browsers that weren’t working before?

– Ed