New Landing How can we help? Themeforest Theme Support Flexform Every page gets redirected once

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Flexform
  • #181164
    joeysplat
    Member
    Post count: 3

    I’m seeing my custom pages get redirected to themselves, with a more complete URL. For example, my custom /users/ page gets redirected as page-users.php, referer: http://local.bugsplatsoftware.com/users/

    This is happening on a new version of Flexform that I just downloaded, but I don’t see that behavior in the stock 2015 theme. Can you explain this? Can I stop it?

    Thanks,
    Dave

    Here are a few lines of the log file that show the problem happening on my local client:

    [Tue Jun 02 15:58:20.948419 2015] [:error] [pid 67080] [client 127.0.0.1:57179] main index.php
    [Tue Jun 02 15:58:20.948541 2015] [:error] [pid 67080] [client 127.0.0.1:57179] wp-blog-header.php
    [Tue Jun 02 15:58:21.500514 2015] [:error] [pid 67080] [client 127.0.0.1:57179] page-users.php
    [Tue Jun 02 15:58:21.695073 2015] [:error] [pid 67080] [client 127.0.0.1:57179] main index.php, referer: http://local.bugsplatsoftware.com/users/
    [Tue Jun 02 15:58:21.695183 2015] [:error] [pid 67080] [client 127.0.0.1:57179] wp-blog-header.php, referer: http://local.bugsplatsoftware.com/users/
    [Tue Jun 02 15:58:22.233232 2015] [:error] [pid 67080] [client 127.0.0.1:57179] page-users.php, referer: http://local.bugsplatsoftware.com/users/

    #181185
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    Thanks
    Mohammad

    #181246
    joeysplat
    Member
    Post count: 3

    I did that already, all plug-ins are disabled.

    #181537
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Hello joeysplat,

    Can you attach a screenshot explaining your issue?

    Regards,
    Nishant
    SwiftIdeas Customer Support Team

    #181582
    joeysplat
    Member
    Post count: 3

    This isn’t a screen display issue as much as a performance issue. If I refresh the homepage ONCE, I see the following in my access.log file:

    127.0.0.1 – – [04/Jun/2015:13:09:15 -0400] “GET / HTTP/1.1” 200 51674
    127.0.0.1 – – [04/Jun/2015:13:09:16 -0400] “GET / HTTP/1.1” 200 51674

    Why would this page get loaded twice? I change the theme from Flexform to 2015 and I see only a single access:

    127.0.0.1 – – [04/Jun/2015:13:11:44 -0400] “GET / HTTP/1.1” 200 29750

    Please confirm that you don’t see this behavior on your systems. Then, give me your thoughts on what I might do to fix it on my servers.

    Thanks,
    Dave

    #181736
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    This issue would have nothing to do with the theme, you’re best contacting your hosts and ask them for assistance

    – Kyle

    #181880
    joeysplat
    Member
    Post count: 3

    But it’s clearly related to the theme, see my description above. If I change the theme (on my local version of WordPress/Apache) the problem disappears.

    #182060
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    When the page it’s load it will make several access depending in the number of resources it has to load.

    Each theme depending on his features, have more or less access that’s normal.

    -Rui

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