New Landing How can we help? Themeforest Theme Support Dante Events Calendar Compatibility (or lack thereof)

Viewing 15 posts - 1 through 15 (of 21 total)
  • Posted in: Dante
  • #97110
    FNFWeb
    Member
    Post count: 27

    I’m having a lot of issues with the Events Calendar plugin and Dante. I know it’s the theme because these issues don’t persist with the default activated.

    Two issues in particular:

    The maps that are on the venue and individual event pages load as grey boxes.

    The search by location on the central map doesn’t work and doesn’t load any messages about if events were found or not.

    I would really appreciate help troubleshooting these. The Events Calendar is a very popular events management plugin and they are currently the only plugin that offers WooCommerce integration for purchasing tickets, so it seems like compatibility with this plugin should be on the radar.

    Thanks!

    #97287
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Thanks for letting us know, I will forward this to the developer to see if we can provide a fix

    – Kyle

    #97707
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    This is probably because the theme loads the Google Maps API, but also the plugin does too. Can you try editing functions.php and replacing line 205:

    wp_enqueue_script('sf-maps');

    with

    if ( !is_singular('tribe_events') && $post_type != 'tribe_events' ) {
    	wp_enqueue_script('sf-maps');
    }

    Let me know if that sorts it.

    – Ed

    #97708
    FNFWeb
    Member
    Post count: 27

    That fixed the grey box issue, thank you! I’ll let the plugin developer know that’s the fix if someone else reports this problem.

    The location based search on the main “Event” page is still broken though : (

    #97947
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us your website url of that page so we can take a look?

    -Rui

    #98162
    FNFWeb
    Member
    Post count: 27
    This reply has been marked as private.
    #98621
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Still exist an error for trying to load google maps more than once in that page.

    Can you provide us admin credentials so we can check if there is another plugin in conflict?
    Please send it through private reply.

    -Rui

    #98639
    FNFWeb
    Member
    Post count: 27
    This reply has been marked as private.
    #99037
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Try to deactivate some plugins to check any issue, but got no permissions for that.
    You are using Multisite for any specific reason?

    Will forward to the developer so it can look at this.

    Thanks.

    -Rui

    #99135
    FNFWeb
    Member
    Post count: 27

    Hello,

    The site is running on multisite. The thing is that I already checked for plugin conflicts, and there arne’t any. It is a theme conflict. When I leave all plugins activated and switch to the default theme, the location search works, so plugin conflicts have already been ruled out. It seems like this main maps view page just needs to be added to the code snippet that was given above that doesn’t load the Google maps API from the theme on that page.

    #99203
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    #99211
    FNFWeb
    Member
    Post count: 27

    Hey Ed,

    That error has been fixed now : )

    #99269
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great

    – Kyle

    #99565
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Unfortunately the plugin isn’t using a special page template or archive, to the point where we can’t detect it to not load the maps script on that page.

    I can provide a solution which you can add in with each update to work around this, if it would help you?

    – Ed

    #99568
    FNFWeb
    Member
    Post count: 27

    Any solution at all would be fantastic, thank you!

Viewing 15 posts - 1 through 15 (of 21 total)

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