Error when trying to import demo content

[tdagency]

Works like a charm! Thanks!

[Swift Ideas – Ed]

Great news – just pushed v1.3 to include these changes 🙂

– Ed

[simong]

Hey, I’m having the same issue. Can you please send me the alternate content importer? Thanks in advance.

[Rui Guerreiro – SUPPORT]

Hi @simong,

Can you provide your site url and admin credentials so I can have a look?
What demo are you trying to import?

-Rui

[simong]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi @simong,

Check again your site.

-Rui

[eSideDesign]

Hey guys,

Im trying to import the demo content from Agency Two but I get this message everytime:

Sorry but we couldn’t find the page you are looking for. Please check to make sure you’ve typed the URL correctly. You may also want to search for what you are looking for.

All else imports just fine.

Its on a clean install.

What can I do?

[Rui Guerreiro – SUPPORT]

Hi @eSideDesign,

Can you provide admin access so I can check?
Use the private reply.

-Rui

[eSideDesign]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

@eSideDesign

Check again your site? It was necessary to repeat the process a few more times to import all the images.

Hope you like it.

-Rui

[eSideDesign]

Thank you Rui.

So I can understand, all you did was keep hitting the import button?

Did you receive the 404 error message at all?

[Rui Guerreiro – SUPPORT]

After the 1st import I received the 404 error, then just hit the refresh button a couple more times until getting the final message that it’s done.

That 404 should be some configuration in the server when a process takes the maximum execution time and doesn’t finish what he is doing.

-Rui

[eSideDesign]

Thank you Rui.

I appreciate your help.

[Rui Guerreiro – SUPPORT]

No problem. Glad I could help.
-Rui

[kvincentctls]

Hi Rui,

Hello,
I’m experiencing the same problem trying to import Shop Demo 4 on wp-install coloringreen.wpengine.com.
Page says “This does not appear to be a WXR file, missing/invalid WXR version number”
Server log error messages below
[Tue Nov 03 22:23:26.833928 2015] [:error] [pid 31884] [client 91.183.201.252:29074] PHP Warning: file_get_contents(/nas/wp/www/cluster-42887/coloringreen/wp-content/plugins/cardinal-importer/demofiles/shop-demo-four-content.xml.gz): failed to open stream: No such file or directory in /nas/wp/www/cluster-42887/coloringreen/wp-content/plugins/cardinal-importer/parsers.php on line 66, referer: http://coloringreen.wpengine.com/wp-admin/admin.php?import=swiftdemo
[Tue Nov 03 22:23:26.834002 2015] [:error] [pid 31884] [client 91.183.201.252:29074] PHP Warning: DOMDocument::loadXML(): Empty string supplied as input in /nas/wp/www/cluster-42887/coloringreen/wp-content/plugins/cardinal-importer/parsers.php on line 66, referer: http://coloringreen.wpengine.com/wp-admin/admin.php?import=swiftdemo

Can you assist? I’m on WP Engine as you can see.
thx!
Kurt