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    Posted in: Neighborhood
  • January 19, 2015 at 2:03 pm #142406
    ShaneO
    Member
    Post count: 29

    Hi I am getting an error uploading images to my site.
    Not sure why this is happening. any help is appreciated. (image attached)

    I am working from a new machine but this wouldnt affect it would it?

    kind regards.
    Shane.

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    January 19, 2015 at 3:11 pm #142440
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You will have to check the directory using FTP, if there’s already a folder 2015/01, try removing it. Then try uploading images again

    – Kyle

    January 19, 2015 at 3:13 pm #142444
    ShaneO
    Member
    Post count: 29

    Thanks kile. will check now.
    cheers

    January 19, 2015 at 3:15 pm #142446
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    January 19, 2015 at 3:28 pm #142457
    ShaneO
    Member
    Post count: 29
    This reply has been marked as private.
    January 19, 2015 at 3:37 pm #142462
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok try creating it ourself, add a 2015 directory, then inside that ass 01

    – Kyle

    January 19, 2015 at 7:10 pm #142506
    ShaneO
    Member
    Post count: 29

    Hey Kyle.

    NOy joy sorry.
    Any other ideas.
    (image attached).

    Shane.

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    January 20, 2015 at 10:51 am #142649
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The file permissions for the directory “uploads” “2015” “01” should be 755
    In Filezilla press with the right mouse button and check the file permissions.

    -Rui

    January 20, 2015 at 11:02 am #142653
    ShaneO
    Member
    Post count: 29

    hi Rui.
    All permissions are 755.
    could it be somehting in my dashboard settings? i am working from new machine.
    ..but that would seem odd if that was the case.

    thanks for the help.
    shane

    January 20, 2015 at 11:07 am #142655
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Don’t think so. Not sure if you have any security plugin installed, try to disable all plugins and upload a file again.

    When did this start happening? What changed in that period?

    -Rui

    January 20, 2015 at 12:05 pm #142669
    ShaneO
    Member
    Post count: 29

    I just noticed the other day.
    I did install an instigrabber thing to get images from instragram. It did seem to work so I deactivated. I have deleted it now.

    the following image galleries are set on my machine (attached). maybe its setting with one of these although if was working fine before.

    thanks
    shane

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    January 20, 2015 at 1:10 pm #142688
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please contact with at your hosting provider about this issue. They can solve this type of issue easily.
    Thanks
    Mohammad

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