New Landing › How can we help? › Atelier › error pluging woocomerce

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    Posted in: Atelier
  • May 27, 2015 at 3:33 pm #178889
    leylamz
    Member
    Post count: 32

    Hi

    when active pluging woocomerce the Web sees white, some things I can see, I can not upload images. The template works bad

    pleas help

    May 28, 2015 at 9:31 am #179046
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Working fine for us. Can you provide your site url and login details so I can check for you?

    – Kyle

    May 28, 2015 at 2:39 pm #179214
    leylamz
    Member
    Post count: 32

    Hi
    is not posible.. because I work in my computer. But I try first in the server and does not work.

    PLeas I need help

    May 28, 2015 at 2:49 pm #179219
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    We can’t help you in this case without seeing the problem for ourselves, as we can’t replicate this issue on our installation it must be something specific to yours

    – Kyle

    May 28, 2015 at 7:52 pm #179319
    leylamz
    Member
    Post count: 32

    Hi
    I install the wordpress in other place, and install only 2 pluging and then install the demo content and now I can not install the other plugings.

    http://turistasdiseno.cl/papel/

    WHo is the difference between atelier and atelier child?

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    May 29, 2015 at 7:19 am #179429
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The Atelier child is a child theme of Atelier, it’s used to add custom css and custom functions, which will not be overwritten when you update the main theme

    – Kyle

    May 29, 2015 at 1:07 pm #179632
    leylamz
    Member
    Post count: 32

    Hi
    And the problem whit the pluging?
    please see
    http://turistasdiseno.cl/papel/

    I need work in the page

    thanks

    May 29, 2015 at 1:10 pm #179633
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Do you have WooCommerce installed?

    – Kyle

    May 29, 2015 at 1:52 pm #179660
    leylamz
    Member
    Post count: 32

    If you see in the last message attached a image.. i can not install the pluging.. because I install first some pluyging.. ok.. then I install demo content.. ok, and then install woocomerce. errror!

    If I install first pluging, then demo content.. doesnt work, I desactive woocomerce is ok.

    (sory my english is very bad)

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    May 29, 2015 at 2:11 pm #179671
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What does the error say in English? Have you tried installing WooCommerce with the default theme enabled?

    – Kyle

    May 29, 2015 at 5:43 pm #179781
    leylamz
    Member
    Post count: 32

    I change the template and install the pluging and ERROR, “Insolvent unloading. Incident when trying to write the temporary file.”

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    May 29, 2015 at 5:46 pm #179784
    leylamz
    Member
    Post count: 32

    now I try and the message is different. Because the other mesage I have a problem whit the space in the disc

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    May 29, 2015 at 5:56 pm #179789
    leylamz
    Member
    Post count: 32

    I dont now but now install the pluging.
    I change the templete for the atelier and the web doesnt work
    http://turistasdiseno.cl/papel/

    May 29, 2015 at 5:59 pm #179790
    leylamz
    Member
    Post count: 32

    I dont understand.. but now is ok.. I try to install in the other place and confirm is ok.
    thanks

    May 29, 2015 at 7:36 pm #179795
    leylamz
    Member
    Post count: 32

    Hi
    and now I have error whit this “An error occurred while installing YITH WooCommerce Wishlist: No ha sido posible copiar el archivo. yith-woocommerce-wishlist/assets/images/video-thumb.jpg.”

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