ERROR | Paying for orders through the My Account section

[aphex73]

Hi,

When customers log in through My Account and try and pay for a pending order, upon submitting the card payment details this error is received:

INVALID – The Card AddressLine1 is required., 3156 : The Card City field is required., 5022 : The Post Code value is required., 3158 : The Card Country field is required., 3160 : The Card Country value is invalid. (Code: 3153)

This occurs even through the Billing Address has been completed within the My Account section. I am using a direct method with SagePay to process these transactions using the WooCommerce SagePay Direct Payment Gateway plugin.

Please advise. Is it possible to view the Billing Address section on the same page as the payment bits on this Checkout page?

Many thanks,
Chris

[Kyle – SUPPORT]

Hi

You’re best checking with WooCommerce support on this as it’s not controlled by the theme

– Kyle

[aphex73]

Thanks Kyle, I have been battling this all day! I’ve not had any luck with WooCommerce.

Have you tried this before with SagePay? Do you know if it might be something that I’ve changed my end?

[Kyle – SUPPORT]

No sorry not sure what the issue could be

– Kyle