New Landing How can we help? Atelier Error on the cart page ( 1sec screen then all black)

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Atelier
  • #245985
    arnaudlx
    Member
    Post count: 21

    Hi

    I am working on my new e-commerce website.
    I have a problem with the Cart Page. The page is showed only one second and then I have a black screen on it.
    I tried to do a screen shot of it to have a chance to see it and the possible problem.
    Please see attached…
    Could help me to find what’s going on? I have this problem only on this page.

    thank you,

    best regards

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    #246011
    David Martin – Support
    Moderator
    Post count: 20834

    Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

    Thanks,
    David

    #246193
    arnaudlx
    Member
    Post count: 21
    This reply has been marked as private.
    #246425
    arnaudlx
    Member
    Post count: 21
    This reply has been marked as private.
    #246438
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Why have you added a Github code to your checkout? http://meyou-paris.com/checkout/

    Looks like you have modified the core theme code?

    Also: Please disable and then delete the plugin Swift Framework 1.60. Please then upload this zip file with the latest 1.7+ version: https://www.dropbox.com/s/v1an2fpylsvniqc/swift-framework.zip?dl=0.

    Thanks.

    #246515
    arnaudlx
    Member
    Post count: 21
    This reply has been marked as private.
    #247066
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please re-install the theme or use your FTP to overwrite the theme files or if you have an update notice, please update the theme.

    That is not something we have added or package with the theme.

    Thanks.

Viewing 7 posts - 1 through 7 (of 7 total)

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