New Landing How can we help? Atelier error code string in the "order-received" page

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Atelier
  • #267140
    Rainoldi
    Member
    Post count: 16

    Hello

    in the “order-received” page appears an error code string:

    Notice: Undefined variable: show_customer_details in/home/danzi187/public_html/new/danzireeds.it/wp-content/themes/atelier/woocommerce/order/order-details.php on line 85

    (see screenshot)

    any idea?

    Thanks

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    #267283
    Rainoldi
    Member
    Post count: 16

    Any Updates?

    #267678
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Have you tested this with only WooCommerce and Swift Framework active, please disable all other plugins and re-test.

    Thanks.

    #268255
    Rainoldi
    Member
    Post count: 16

    Hello

    the error code appears only when the plugin “WooCommerce PDF Invoices & Packing Slips” is active:

    Any suggestions?

    thanks

    #268302
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you make just one additional test, activate the Twenty 16 default theme to see if the error also happens.
    Let us know.

    Thanks

    -Rui

    #268309
    Rainoldi
    Member
    Post count: 16

    Hi

    with the theme “Twenty 16” error code doesn’t show.
    (screenshot)

    thanks.

    Attachments:
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    #268629
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please open to edit wp-config.php file at wordpress root installation.

    Find this code:-
    define('WP_DEBUG',true);
    Change to:-
    define('WP_DEBUG',false);

    Thanks
    Mohammad

    #268652
    Rainoldi
    Member
    Post count: 16

    Hi,

    the code is already: define (‘WP_DEBUG’, false);

    #268773
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide FTP login detail to check and resolve it.
    Thanks
    Mohammad

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