New Landing How can we help? Themeforest Theme Support Neighborhood Error and lost of all configurations

Viewing 2 posts - 1 through 2 (of 2 total)
  • #71643
    marcelojardim
    Member
    Post count: 20

    For some reason my Neighborhood showed error “Internal Server ERROR” and after that lost all the configurations of the Theme. Any idea how to restore the configurations?

    Regards,

    Marcelo Jardim

    #71772
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry if you did not back up your database then you will have lost your settings. Please note that this is not the theme that’s caused this, check with your host, they might have a backup, some hosts do some don’t.

    – Kyle

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register