New Landing How can we help? Atelier Endless Spinner on Checkout

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #222149
    mdegen
    Member
    Post count: 6

    Hi

    I have an endless spinner on the checkout page – and did already the following based on various research online:

    – Upgraded the memory –> nothing
    – Checks error and access logs –> nothing
    – Checked the console on errors –> nothing
    – Deinstalled everything and made fresh install only with WP/Woo –> Worked
    – Then installed the Theme – no plugin activated besides Swift —> did not work

    What am I doing wrong?

    Marc

    #222154
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Need to check your site. The credentials didn’t worked, can you check it?

    -Rui

    #222157
    mdegen
    Member
    Post count: 6
    This reply has been marked as private.
    #222159
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks, now is asking for a password.

    -Rui

    #222161
    mdegen
    Member
    Post count: 6
    This reply has been marked as private.
    #222172
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s doing the same with the default WordPress theme Twenty 15.
    https://www.dropbox.com/s/0phatd9unigz9yk/Screenshot%202015-10-21%2012.19.26.png?dl=0

    So this isn’t related to the theme(it also happened with Savoy theme)

    You should contact Woocommerce support to see what they say.

    -Rui

    #222779
    mdegen
    Member
    Post count: 6

    For your reference – it was neither your theme nor woocommerce, it was a typo in the nginx setup:

    Instead of:

    location / {
    try_files $uri $uri/ /index.php?$args;
    }

    I had:

    location / {
    try_files $uri $uri/ /index.php?args;
    }

    Thanks for your help anyway.

    #222787
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks for sharing. With the information we had we could only conclude that wasn’t in the theme.
    Glad it’s sorted.

    -Rui

Viewing 8 posts - 1 through 8 (of 8 total)

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