New Landing How can we help? Themeforest Theme Support Neighborhood Enable Mobile Account problem

Viewing 12 posts - 1 through 12 (of 12 total)
  • #316948
    bubura
    Member
    Post count: 34

    Dear Support,

    I tried to use the Enable Mobile Account possibility to show the login button in the mobile menu. Unfortunately, the login and sign up button appeared in the main menu, but I have yet Login button next to logo. See in the attached print-screen.

    Thank you for your help

    Best reagard
    Zsolt

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    #317104
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #317120
    bubura
    Member
    Post count: 34

    Dear Rui,

    The cache clearing and the new tab dont solve the problem. I tested also on Mozilla without change.

    Thank you

    Best regard
    Zsolt

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    #317248
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I have reported this back to the team for fix. It should be in the next pending update this week.

    Thanks.

    #319504
    apakiron
    Member
    Post count: 21

    Hi,
    i have the same problem.
    Enable Mobile Account -> in the mobile solution, it works fine.
    But in Desktop version, i see the account-Buttons double.

    Have fix this problem ?

    #319548
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @apakiron,

    Can you provide us your site url?

    -Rui

    #324496
    bubura
    Member
    Post count: 34

    Dear Support,

    When the Enable Mobile Account option is switched on, under the login button there is a Sign Up button as well (on mobile). As far as I know it is not correct, because both of them link to the page where the user can sign in or sign up. In desktop version only the login button is available and clicking on it the sign in and sign up options are showing. I attached a screen shot, where the login button is translated to “Belépés” (my webpage: http://bubura.hu).
    So is it possible that the Sign Up button do not be displayed on mobile?

    Thanks!

    Matyi

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    #324499
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @bubura

    Can you provide admin access to check your settings?
    Use the private reply.

    -Rui

    #324530
    bubura
    Member
    Post count: 34
    This reply has been marked as private.
    #324651
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I needed to add some custom css to sort it.

    @media only screen and (max-width: 979px){
      #mobile-account-options li:last-child {
        display: none;
      }
    }

    Clear the cache and test again.
    -Rui

    #324744
    bubura
    Member
    Post count: 34

    Hi Rui,

    It is working! The unnecessary “Sign Up” button is removed.

    Many thanks!

    #324901
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks Rui.

    Marking as resolved.

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