New Landing › How can we help? › Themeforest Theme Support › Ability › Email formula problems …

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Ability
  • September 17, 2013 at 6:31 am #22262
    johanlindsten
    Member
    Post count: 23

    Hi,

    Since I installed Ability yesterday, I’ve only succeeded once to send an email (the very first one) via the form in the Contact stationary. When trying for a second, third and fourth shot, nothing arrives in my inbox.

    I’ve changed the receiving mail address in the settings to ensure that no corrupt information were ”stuck” in the system. No success, I’m afraid.

    Thank’s in advance! 🙂
    /JohanL

    September 18, 2013 at 2:33 pm #22547
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi,
    did you check your spam folder?
    Or maybe they are in the same email “conversation” as the first email you sent?

    Cheers

    September 18, 2013 at 3:26 pm #22687
    johanlindsten
    Member
    Post count: 23

    Melanie,

    Yepp! Checked the spam- and inbox, even at the server.
    Nothing of that kind in there.

    * Could it be a script error in the theme template ..?
    * Could it be a problem in the WP installation ..?
    * How to fix one or both of the above ..?

    Thank’s! 🙂

    Best, /J

    September 18, 2013 at 4:07 pm #22702
    johanlindsten
    Member
    Post count: 23

    One more thing!

    Which file in the theme is the one dealing with the contact form functions?

    /J

    September 18, 2013 at 4:49 pm #22718
    johanlindsten
    Member
    Post count: 23

    Got it working!
    Thank’s!
    /J

    September 19, 2013 at 5:38 pm #22934
    Melanie – SUPPORT
    Member
    Post count: 11032

    What did you do?

    September 19, 2013 at 9:12 pm #22962
    johanlindsten
    Member
    Post count: 23

    I throw the old page away and deleted it and created a new one.
    Voila! 🙂
    /J

    September 23, 2013 at 9:32 am #23354
    Melanie – SUPPORT
    Member
    Post count: 11032

    Fantastic 🙂 Thanks for letting us know!

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