New Landing How can we help? Atelier Email form – landing error

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Atelier
  • #327300
    runforest62
    Member
    Post count: 14

    Hi there,

    When you click on the email icon located in the header, whatever page you are viewing from the email form does shows up, but the icon turns into an X and the rest of the page you were on shows up below the email/ contact form. My web guy did something before and fixed it but whenever I update my site it changes back.

    Could you please fix it so it will operate correctly- clicking on the email icon and having it land on the contact page only- even after an update?

    Thank you.
    Gary

    #327343
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    By default when you click the icon, the form will appear in an overlay. Does this not function correctly as expected on your site?

    Please add the icon so we can view this?

    #327474
    runforest62
    Member
    Post count: 14

    Hi David,

    My apologies, my web guy took off the email icon. It is back on now.

    Would you please take another look and try to fix?

    Thank you again for your help.
    Gary

    #327487
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That’s the default behaviour of the contact widget icon. I replaced it by a text shortcode and added some html and custom css.
    https://cl.ly/2S1v3J0H2P0i/[d95c3853cb9f55ca9cae482bf3828396]_Image%202017-06-07%20at%204.49.20%20PM.png

    and addedd this css.

    .contact-menu-button{
        font-size: 24px!important;
        height: 24px;
    }

    Hope it helps.

    -Rui

    #327527
    runforest62
    Member
    Post count: 14
    This reply has been marked as private.
    #327535
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Replace the previous css by this one

    .contact-menu-button {
        font-size: 22px!important;
        height: 22px!important;
        padding-top: 4px!important;
    }

    -Rui

    #327545
    runforest62
    Member
    Post count: 14
    This reply has been marked as private.
    #327572
    runforest62
    Member
    Post count: 14
    This reply has been marked as private.
    #327883
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    You have added the icons, but no link to the icon?

    Looking at your code, I can see custom HTML meaning this is a customisation. Please contact the person that did this for you.

Viewing 9 posts - 1 through 9 (of 9 total)

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