New Landing How can we help? Atelier Edit 404

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #167628
    leadgenmedia
    Member
    Post count: 27

    Hi.

    I’m trying to edit the 404 page via Theme options panel -> 404 page. I simply want to replace the default text with an image so HTML content basically. The problem is there doesn’t seem to be support for HTML even though the description says so “The content that appears on the 404 page, you can use text/shortcodes/html.”.

    I know I can use a third-party plugin for this but I’d like to avoid it. I thought I should let you know in case this is a bug and/or if there’s an easy fix.

    I tried both WYSIWYG (Add media) and the Text editor (wrote the HTML manually) with no luck. When previewing a 404 page, I simply see the html code in text format.

    Thanks.

    #167630
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us your site url and admin credentials so we can check it?
    Use the private reply option.

    -Rui

    #167633
    leadgenmedia
    Member
    Post count: 27
    This reply has been marked as private.
    #167638
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Definitely an issue. The dev team already fixed it.
    Do you want us to send this fixed version or you can wait for the next official update?

    -Rui

    #167645
    leadgenmedia
    Member
    Post count: 27

    It’s only natural with new releases ๐Ÿ™‚

    What a speedy fix that was!

    Anyway, this is a website under development as you can see so you’ll probably release the next update before it’s up and running but if it’s just a matter of updating 404.php or another as simple as that solution, I wouldn’t say no to getting the fixed version earlier ๐Ÿ™‚

    So if it’s a simple line of code or a single file I need to update by all means. If not, I’ll just wait for the update.

    Thank you for your support. Loving the theme!

    #167651
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok great. Let’s wait then for the update.
    -Rui

    #167659
    leadgenmedia
    Member
    Post count: 27

    No problem ๐Ÿ™‚

    Thanks again.

    #167664
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

Viewing 8 posts - 1 through 8 (of 8 total)

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