New Landing › How can we help? › Atelier › Edge + Chrome problems

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Atelier
  • January 12, 2016 at 1:14 pm #239756
    kgeee
    Member
    Post count: 67

    Hi Swift

    I am experiencing a problem with a black bar appearing to the left of the main content. Maybe it’s the footer being positioned weird?

    This happens on Edge/Win and Chrome/mac (and probably other browsers as well)

    Safari on mac does not exhibit this problem.

    I’ve attached a screenshot from both Edge and Chrome.

    Any suggestion to why this is happening?

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    January 13, 2016 at 6:58 am #239907
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    January 13, 2016 at 12:41 pm #240036
    kgeee
    Member
    Post count: 67
    This reply has been marked as private.
    January 13, 2016 at 1:11 pm #240058
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Where did you upload this font texgyreadventor-bold-webfont file at website?
    Thanks
    Mohammad

    January 13, 2016 at 1:28 pm #240065
    kgeee
    Member
    Post count: 67

    Hi again

    It’s located at /wp-content/themes/atelier-child/webfonts.

    Could it be the CSS-file that is causing the problems?

    January 13, 2016 at 1:40 pm #240067
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please remove the custom font css code from custom css area. Now upload the font through Admin -> Theme Options -> Font Options -> Add font and use.

    Thanks
    Mohammad

    January 15, 2016 at 1:18 pm #240790
    kgeee
    Member
    Post count: 67

    Thank you Mohammed. It works now 😉

    January 15, 2016 at 1:42 pm #240803
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome and glad to help you.
    Thanks
    Mohammad

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