New Landing How can we help? Themeforest Theme Support Neighborhood Duplicate product in Structured Data Testing Tool

Viewing 15 posts - 1 through 15 (of 17 total)
  • #242072
    jgonzalezd
    Member
    Post count: 11

    Hi!
    I know that structured data could be displayed in search results or not, it depends on Google.
    In webmaster tools Google told me I had a lot of errors in structured data, displaying the missing name error in each of them.
    Checking in the structured data testing tool, I realised that it is finding two different products in each page. One is with almost every data fulfilled, but the other is with that error.
    I have also checked one product of your demo and it also shows two products with the same error.
    I do not know if this makes any influence in the structured data displaying or not, or if it is affecting positioning.
    Could you fix this in future updates?
    Thank you very much!

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    #242547
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks for reporting this, can you add a WP login to your site also – I wanted to check no other plugins are altering this output.

    Thanks

    #242616
    jgonzalezd
    Member
    Post count: 11
    This reply has been marked as private.
    #243397
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Yes – Visual Composer is included.
    Yes – The same Swift Page Builder is used for Nhood and Atelier.

    The error within the demo theme, is likely caused as it could be a couple of updates behind.

    Please re-test with the latest version.

    Thanks,
    David

    #244030
    jgonzalezd
    Member
    Post count: 11

    Great!
    This is resolved in the last version.
    Thank you very much!
    PD: taking a deep look into Atelier. Looks Great!

    #244042
    David Martin – Support
    Moderator
    Post count: 20834

    Glad that helped you!

    Thanks

    #247928
    iake
    Member
    Post count: 31

    Hello,
    i’ve the same problem…but with the last theme update is not solved…can you check?

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    #247932
    David Martin – Support
    Moderator
    Post count: 20834

    @iake please confirm your theme version?

    Thanks.

    #247937
    iake
    Member
    Post count: 31
    This reply has been marked as private.
    #247939
    David Martin – Support
    Moderator
    Post count: 20834

    Yours is a couple of versions dated, please test this build 3.2.4: https://www.dropbox.com/s/85gty26bvhdziua/neighborhood.zip?dl=0.

    Thanks.

    #247941
    iake
    Member
    Post count: 31

    Thank you. Can you tell me how to install this zip? because normally the update appear on my dashboard..

    #247955
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    If you use your FTP, upload the extracted theme files to wp-content/themes and overwrite the existing Neighborhood folder.

    Or disable the child theme, then the update notice should come through for the main core theme files.

    Thanks.

    #247961
    iake
    Member
    Post count: 31

    If i overwrite by using Ftp my translated files will be canceled?
    how can i disable the child theme?

    #247992
    David Martin – Support
    Moderator
    Post count: 20834

    Your language files? Back those up and then re-upload them or move the language files to your child theme.

    – You can disable the child theme by activating the parent theme.

    Thanks.

    #247996
    iake
    Member
    Post count: 31

    Ok but i think im not using a child theme. Can you check please my website? I’ve put your files on my ftp where you told me but i cant understand if there are working because i’ve the same error on google search console.

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