New Landing › How can we help? › Themeforest Theme Support › Flexform › Double Tap Menu on retina iPad

Viewing 10 posts - 1 through 10 (of 10 total)
  • Back to forum
    Posted in: Flexform
  • August 22, 2014 at 5:23 pm #103425
    markroskowske
    Member
    Post count: 8

    I am having a usability issue on retina ipad and iphone 5. The menus are requiring a double tap to activate. I am not having the problem on Android or ipad 2.

    August 24, 2014 at 4:11 am #103546
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Can you try adding the following custom css? It should hopefully resolve that:

    @media only screen and (max-width: 1024px) {
.nav-indicator #nav-pointer {
display: none!important;
}
}
    August 26, 2014 at 2:18 am #103997
    markroskowske
    Member
    Post count: 8

    Thanks. I’ve implemented and will report back if there are any issues.

    August 26, 2014 at 2:41 pm #104197
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome. I’m glad that issue resolved.
    Thanks 🙂
    With Best Regards
    Mohammad

    August 27, 2014 at 1:17 pm #104503
    markroskowske
    Member
    Post count: 8

    This didn’t fix the issue. Do you have any other suggestions?

    August 27, 2014 at 1:33 pm #104510
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Just to be sure. Did you erase the browser cache in the mobile?

    -Rui

    August 27, 2014 at 6:39 pm #104637
    markroskowske
    Member
    Post count: 8

    Yes, that didn’t fix it.

    1. It doesn’t happen on the homepage. I can click any menu item right away.
    2. If I am on a subpage, then I have to double tap to get the links in the menu to work.

    August 27, 2014 at 9:31 pm #104663
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will forward to the development team so they can test in a retina device.
    -Rui

    August 27, 2014 at 9:33 pm #104664
    markroskowske
    Member
    Post count: 8

    I have also reproduced this error on non retina ipad too. How should I forward it?

    August 27, 2014 at 9:36 pm #104666
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s already forwarded when I replied you. thanks for the additional info, I thought that was only on retina devices.
    -Rui

  • Back to forum
    Posted in: Flexform
Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register