New Landing › How can we help? › Atelier › Double shop filter (varation)

Viewing 12 posts - 1 through 12 (of 12 total)
  • Back to forum
    Posted in: Atelier
  • March 9, 2017 at 8:15 pm #316688
    krowest
    Member
    Post count: 19

    Dear support team,

    I have a small issue. In the filter menu of the webshop the customers can filter clothing based on color, but the problem is the color filter is displayed twice. What did I do wrong? Could you help me to remove 1 color filter so that there is only 1 color filter left.
    (It’s the ‘Elke kleur’ on the screenshot)

    By the way. On all my pages the page heading is centered but only on the shop page it’s aligned to the left. In the page settings the heading is set the be centered but still no luck. Could you help me to fix it so that the heading is centered.
    (It’s the text ‘Collectie’ on the screenshot)

    See screenshot for better explanation.

    Best regards,
    Krowest.

    Attachments:
    You must be logged in to view attached files.
    March 10, 2017 at 4:16 pm #316835
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s strange, your settings seem fine.

    Can you try to disable all plugins except SwiftFramework and Woocommerce and test again so we can discard any plugin conflict?

    Thanks

    -Rui

    March 10, 2017 at 4:47 pm #316855
    krowest
    Member
    Post count: 19

    Hi Rui,

    I will. If I disable the plugin and later enable, will my settings/data be deleted?

    Krowest

    March 10, 2017 at 4:48 pm #316857
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No, no settings are lost when you deactivate the plugins.

    -Rui

    March 10, 2017 at 4:55 pm #316860
    krowest
    Member
    Post count: 19

    Hey again,

    I have tried it with all the plugins deactivated except the Swiftframework and Woocommerce but with no succes. I tested it in incognito mode of my Chrome browsers with cached cleaned.

    March 13, 2017 at 2:11 pm #316995
    David Martin – Support
    Moderator
    Post count: 20834

    What is the current login URL?

    http://www.aressfashion.nl/newww/wp-admin

    March 13, 2017 at 4:50 pm #317035
    krowest
    Member
    Post count: 19
    This reply has been marked as private.
    March 14, 2017 at 5:15 pm #317195
    David Martin – Support
    Moderator
    Post count: 20834

    Your cache contents simply needed deleting, keep the cache disabled until you have finished making changes:

    March 15, 2017 at 6:22 pm #317358
    krowest
    Member
    Post count: 19

    Awesome. Thank you very much! Which cache do you exactly mean, the one of my browser or some setting within the template?

    March 15, 2017 at 6:57 pm #317366
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help. I meant the caching plugin you have installed.

    If you have found the theme/support useful, we appreciate it if you can leave feedback on our item if you have the time as it really helps us out.

    March 21, 2017 at 10:11 pm #317990
    krowest
    Member
    Post count: 19

    Thanks!

    I left a review for you guys!!

    March 22, 2017 at 11:32 am #318030
    David Martin – Support
    Moderator
    Post count: 20834

    Great, thank you!

    – David.

  • Back to forum
    Posted in: Atelier
Viewing 12 posts - 1 through 12 (of 12 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register