New Landing › How can we help? › Atelier › double price in product details

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posted in: Atelier
  • May 29, 2017 at 8:09 am #326279
    zweimalB
    Member
    Post count: 17

    Hi,
    when a user opens a Product then the price will show up twice on the page. I’ve installed the german market plugin. If i deactivate it, then the price shows up only once. I have contacted the developers of the german market plugin and they told me, that they used the default woocommerce hook for this and the theme would use something else but not the default and i should contact you for fixing this.
    i disabled the child theme to check wether there is an css or function.php issue, but it is not. Please, do you have any idea to fix this?

    May 29, 2017 at 11:14 am #326286
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to activate the default WordPress theme Twenty 17 to see what happens?
    Thanks

    -Rui

    May 29, 2017 at 11:27 am #326288
    zweimalB
    Member
    Post count: 17

    with twenty 17 there is only one price.

    May 29, 2017 at 12:51 pm #326299
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you send us the plugin zip file so we can debug it in our servers?
    Thanks

    -Rui

    May 29, 2017 at 1:11 pm #326303
    zweimalB
    Member
    Post count: 17
    This reply has been marked as private.
    May 29, 2017 at 1:18 pm #326305
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks. Will check this with my head developer.

    -Rui

    May 30, 2017 at 8:58 am #326393
    zweimalB
    Member
    Post count: 17
    This reply has been marked as private.
    May 30, 2017 at 12:37 pm #326436
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Looking into it today for you!

    – Ed

    May 30, 2017 at 3:06 pm #326465
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @zweimalB

    Apologies, this was an issue caused by our recent update. We have resolved this and can provide the fixed build now if you’d like?

    – Ed

    May 31, 2017 at 10:33 am #326551
    zweimalB
    Member
    Post count: 17

    yes of course, thanks for your support!

    May 31, 2017 at 10:57 am #326556
    zweimalB
    Member
    Post count: 17
    This reply has been marked as private.
    May 31, 2017 at 5:11 pm #326605
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem, here is the zip – http://swiftideas.d.pr/a1b6tk/1C4gwQ8T

    – Ed

    June 1, 2017 at 8:04 am #326651
    zweimalB
    Member
    Post count: 17

    Problem solved, thanks!

    June 1, 2017 at 1:24 pm #326696
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Great, happy to help.

    – Ed

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    Posted in: Atelier
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