New Landing How can we help? Themeforest Theme Support Neighborhood Double images showing on product pages

Viewing 14 posts - 1 through 14 (of 14 total)
  • #81981
    shedquarters
    Member
    Post count: 31

    Hi,

    I am having the same problem as other people on this forum with double images loading for a split second when I load the page: http://shedquartersonline.co.uk/shop/, I have edited /js/functions.js line as suggested in this post http://support.swiftideas.net/knowledgebase/how-to-fix-second-image-from-showing-after-removing-shop-actions/ but still no luck, is there another way of fixing it? I have attached an image of the problem

    Thanks

    Ross

    #82007
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    This will only occur when you have images that are smaller than the sizes you have set. The issue here is if you have a larger image than the rest (the rest being smaller than the size you have set in the WooCommerce settings), then they will show double as the products row needs to fit the grid, to not
    break the layout.Youโ€™ll need to upload larger images to match, or reduce the image height set in the WooCommerce settings.

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #82044
    shedquarters
    Member
    Post count: 31

    Hi,

    Thanks for getting back to me.

    I have checked and the image size I have set in woocommerce is the same as the image sizes I am using: 900px x 900px. It feels to me that when you go on the page the image size automatically comes up as a rectangle (the same size as in the original neighbourhood theme) and then changes to the 900px x 900px square. Is there anyway I can override this by editing the theme files to load the images as 900px x 900px straight away?

    Thanks

    Ross

    #82048
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    Please follow this article http://support.swiftideas.net/knowledgebase/product-image-quality/ and set sizes according it . You will need to use the Regenerate Images plugin.

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #82064
    shedquarters
    Member
    Post count: 31

    Hi,

    Thanks for the link, I have done this for every image but still getting double images, any other suggestions?

    Thanks

    Ross

    #82074
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
    #84730
    shedquarters
    Member
    Post count: 31
    This reply has been marked as private.
    #85033
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    This should fix the second image from showing on page load:

    .woocommerce ul.products li.product figure {
      padding-bottom: 270px;
    }

    – Kyle

    #86012
    shedquarters
    Member
    Post count: 31

    Hi Kyle,

    That seems to have done the trick, thank you so much that was really annoying me!

    It is however still happening on this page http://shedquartersonline.co.uk/ on the smaller product images, this is using the ‘shop products’ element within the swift page builder. Do you know how I may be able to fix this?

    Thanks again for your help

    Ross

    #86086
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It looking perfect at my side. Please check attach screenshot and check after clear cache at your side.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #86396
    shedquarters
    Member
    Post count: 31

    Hi,

    I have cleared my cache but it’s still showing double images on the homepage, I have attached a screenshot, do you have any idea how this may be fixed?

    Thanks

    Ross

    #86458
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The page is still loading (the products are set height via jQuery which finishes on load). You can add this custom css to set it before:

    .products-mini ul.products li.product figure {
    padding-bottom: 170px;
    }

    Hope that helps.

    – Ed

    #86628
    shedquarters
    Member
    Post count: 31

    It worked!

    Thanks so much for all your help, looks way better,

    Thanks again

    Ross

    #86637
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome. I’m glad that issue resolved . Thanks Ed :-).
    With Best Regards
    Swift Ideas

Viewing 14 posts - 1 through 14 (of 14 total)

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