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    Posted in: Dante
  • January 11, 2014 at 7:34 am #41711
    ZoorgApe
    Member
    Post count: 17

    In posts and pages, zones “Page Heading Options”, “Page Background Options”, “Page Slider Options” and “Page Meta” is not displayed.
    Do you have any idea where does the problem?

    January 13, 2014 at 3:58 pm #42145
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Looks like it may be a plugin conflict, can you try disabling any plugins you have enabled, and see if it resolves it?

    – Ed

    January 14, 2014 at 6:30 am #42288
    ZoorgApe
    Member
    Post count: 17

    Sorry, but I disabled the plugins one by one by testing a product page every time and still nothing appears in these areas.

    January 15, 2014 at 1:47 pm #42677
    Melanie – SUPPORT
    Member
    Post count: 11032

    I would like to check your backend out directly, can you let me know your wp-admin login details in a private reply? Thanks!

    January 15, 2014 at 2:26 pm #42700
    ZoorgApe
    Member
    Post count: 17
    This reply has been marked as private.
    January 16, 2014 at 11:55 am #42941
    Melanie – SUPPORT
    Member
    Post count: 11032

    Thank you!

    I cannot find any error. Did the page options work sometime or did they never work to begin with? Can you recall what you did shortly before it stopped working?

    January 16, 2014 at 1:55 pm #42979
    ZoorgApe
    Member
    Post count: 17

    The options have never functioned.
    Do you think it would be useful to reinstall everything?

    January 16, 2014 at 4:38 pm #43015
    ZoorgApe
    Member
    Post count: 17
    This reply has been marked as private.
    January 20, 2014 at 10:19 am #43537
    Melanie – SUPPORT
    Member
    Post count: 11032

    Yes can you reinstall please?

    January 21, 2014 at 10:10 am #43778
    ZoorgApe
    Member
    Post count: 17
    This reply has been marked as private.
    January 22, 2014 at 1:48 pm #44105
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Is your server PHP4 or PHP5?

    Apologies that you are seeing this issue – but it’s not a theme issue, it’s a server setup issue.

    – Ed

    January 22, 2014 at 8:23 pm #44177
    ZoorgApe
    Member
    Post count: 17

    This is a little idea I am also arrived, but as I am at the same hoster for all my sites, I can not compare …
    If the server is PHP 5.3
    My host is Oxito (http://www.oxito.com/)

    January 27, 2014 at 1:12 pm #45019
    ZoorgApe
    Member
    Post count: 17

    I have good news! The problem is solved!
    I was able to install on another server, and I raised my host about it. It came well setup for my hosting.
    I asked for the details that you have the solution for the next time.

    January 27, 2014 at 1:12 pm #45020
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    We’ve just updated our meta box framework to fix an issue with PHP 5.2. Can you try updating to 5.3 to fix the issue?

    Thanks,

    – Ed

    January 27, 2014 at 1:12 pm #45021
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Ahh, glad you sorted it!

    – Ed

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    Posted in: Dante
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