Display issue when blog in tabs

[prodgoriche]

Hi,

I’ve a problem of display when I use tabs for my blog. The problem occurs only if I’m not login.

Am I doing something wrong ?

Thanks for your help

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[Rui Guerreiro – SUPPORT]

Hi,

This is what I’m seeing:
https://www.dropbox.com/s/8xapss8ot7tlgu4/Screenshot%202017-03-28%2019.23.13.png?dl=0

Try to clear your browser cache or test in a different browser.

-Rui

[prodgoriche]

I did. The problem is still there.

Please show what you see in the other tabs. The problem is only for the other tabs. The description doesn’t appear (I should have been more precise).

Thanks

[David Martin – Support]

I cannot access wp-admin I get directed to: https://intuitioncuisine.com/mon-espace/mot-passe-perdu/

What version of the Swift Framework plugin do you have?

[prodgoriche]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

This reply has been marked as private.

[prodgoriche]

Okay. Thanks.

So I investigated the problem a bit. And I get some weird behaviors. Let me explain.

As you propose, I try to clear cache, and try with different browser. The probleme is still the same (I don’t see the description in the other tab, as per my screenshot). Same thing with different computers.

Then, I’ve noticed that after few minute (7-8 min), the description finally appears when I stand on the other tabs.

Then, I’ve noticed that when I resize my browser windows, it refresh the description, and instantly appears.

Do you experiment the same thing ? When you load my blog page, while not connected, and click on one tab (Decouvertes for exemple). Do you see the image of an article, but no description ? And if you resize your browser windows, then does the description appear ?

Thanks for your advice. Tell me if you need more screenshots.

[David Martin – Support]

If you can add your FTP details, I’ll take a closer look.

I think the JS needs be initiated on tab load, rather then just on re-size.

Thanks.

[prodgoriche]

This reply has been marked as private.

[David Martin – Support]

Hi,

I am unable access your site or admin URL.

[prodgoriche]

Sorry about that. Yesterday, I was reinstalling my SSL and got this error for few hours.

Please try again.

Thanks

[David Martin – Support]

Hi,

What caching/minifications plugins or services are you using. Do you have Cloudflare minification enabled within your Cloudflare account dashboard? Please disable this.

This file, should not be minified: https://intuitioncuisine.com/wp-content/themes/atelier/js/functions.js. I cannot make edits whilst it is.

[prodgoriche]

Hi,

I use cloudflare and WP super Cache. I’ve disable the minification and the caching on both.

Do you have access to JS now ?

[David Martin – Support]

Hi,

I still cannot make any changes to the mentioned file, have you supplied the right FPT details for the site?

[prodgoriche]

Hi,

The FTP details provided have all access. (I use the same).

I’ve tried and I cannot edit the file either in the ftp. However, I succeed to move the file on my desktop, open it, and transfer it back to my ftp to replace the old file.

Can you do the same ?

Thanks