New Landing How can we help? Themeforest Theme Support Neighborhood display duplicate product on the store page.

Viewing 10 posts - 1 through 10 (of 10 total)
  • #141850
    ballisticone
    Member
    Post count: 103

    http://l3all.com/shop/

    i updated to latest version but i still got same problem ,
    on the shop page, there’re products that duplicated .

    please take a look.

    thanks.

    #141909
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I see that you have customized theme or not fully updated the theme. May i have login detail to check it?
    Thanks
    Mohammad

    #142108
    ballisticone
    Member
    Post count: 103
    This reply has been marked as private.
    #142121
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s not the latest version, you should also go to Appearance-> Themes and update to the latest one.
    https://www.dropbox.com/s/r3yy1tsvsjeqwtm/neighborhood_update_details.png?dl=0

    After this, I notice you have some woocommerce files in the child theme.
    What changes have you made there?
    These files suffered changes because of the Woocommerce updates and could be outdated.

    -Rui

    #142128
    ballisticone
    Member
    Post count: 103

    Hi Rui

    I tried that but server timeout , so i need to update it manually .
    do you have the instruction how to update manually and link to the latest version ?

    Thanks.

    #142163
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #142170
    ballisticone
    Member
    Post count: 103

    Hi Rui

    I updated it , but still how duplicated product on the shop page.

    thanks

    #142384
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    What is you current shop page? It seems that you have shop and shop1
    But none of them are showing products.

    Can you provide me the shop url you are seeing?

    -Rui

    #142481
    ballisticone
    Member
    Post count: 103

    Hi Rui,

    I deleted shop and create new page called “shop” and its works now.

    #142634
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok Great. Glad it’s solved.
    -Rui

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