New Landing › How can we help? › Atelier › Display-Bug on older android devices

Viewing 6 posts - 16 through 21 (of 21 total)
1 2
  • Back to forum
    Posted in: Atelier
  • August 3, 2015 at 3:12 pm #200224
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I manage to replicate in a Galaxy Tab. Will try to debug it with Android developer tools.

    -Rui

    August 3, 2015 at 3:52 pm #200254
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just figure out that it only happens with the default browser of Android.
    Try to use Chrome instead, there are only tools to debug in Chrome.

    -Rui

    August 11, 2015 at 11:16 am #202704
    LEQUIE
    Member
    Post count: 40

    Hi Rui,

    is it a theme problem or only on my shop? I think the most users on Android don’t use Chrome?

    Thx
    LEQUIE

    August 11, 2015 at 1:17 pm #202752
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s an issue of how that specific browser displays our theme. Chrome is widely used in Android, not sure if you have google analytics to check what browsers your mobile visitors use.

    -Rui

    August 11, 2015 at 1:31 pm #202758
    LEQUIE
    Member
    Post count: 40

    my stats:

    mobile visits: 33%

    from that:
    mobile chrome: 10%
    mobile android browser: 2%

    it’s not a KO criteria / a blocker, but maybe you could fix this in a future release 🙂

    Thx

    August 11, 2015 at 2:32 pm #202781
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok we will see if there is anything we can do about it.
    Thanks

    -Rui

  • Back to forum
    Posted in: Atelier
Viewing 6 posts - 16 through 21 (of 21 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register