New Landing › How can we help? › Cardinal › Disabling elements on blog posts not working

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    Posted in: Cardinal
  • July 28, 2015 at 3:28 pm #198603
    ferryhelmich
    Member
    Post count: 20

    I disabled “related posts”, “sharing” and “comments” in the post settings + theme options. It’s still showing up. How can I disable this on all posts?

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    July 28, 2015 at 3:41 pm #198614
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I dont see related products, commnent etc. Please check after clear the cache of your browser.
    Thanks
    Mohammad

    July 28, 2015 at 3:47 pm #198626
    ferryhelmich
    Member
    Post count: 20

    Hi Mohammad,

    I don’t think this can be a cache thing since the settings are more of a server side thing. I checked it anyways but no luck. Checked 3 different browsers with incognito windows (which disables caching).

    July 29, 2015 at 11:35 am #198918
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail to check and resolve the issue.
    Thanks
    Mohammad

    July 29, 2015 at 11:58 am #198927
    ferryhelmich
    Member
    Post count: 20
    This reply has been marked as private.
    July 29, 2015 at 1:22 pm #198970
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I just checked, you have turned things off for default options in the theme options, but in the post themselves you have enabled social sharing and when I check ‘discussion’ you also have comments enabled. I’ve turned them off on this post: http://preview.theonlinecompany.com/clickdistrict/index.php/ontwikkelingen-binnen-digital-advertising/

    – Kyle

    July 29, 2015 at 3:01 pm #199011
    ferryhelmich
    Member
    Post count: 20

    Thanks Kyle,

    I can’t believe I overlooked this.

    July 29, 2015 at 3:26 pm #199018
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Kyle
    -Rui

    August 5, 2015 at 1:57 pm #200976
    JessicaJade_VH
    Member
    Post count: 6

    IM HAVING THE SAME ISSUE BUT CANT FIND WHATS GOING ON. I WANT RELATED POSTS OFF AND COMMENTS OFF ON EVERY POST

    August 5, 2015 at 1:59 pm #200977
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please provide us with your link and login so we can investigate

    – Kyle

    August 5, 2015 at 2:14 pm #200987
    JessicaJade_VH
    Member
    Post count: 6
    This reply has been marked as private.
    August 5, 2015 at 2:29 pm #200997
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Same for you, on the post itself you have comments enabled: http://d.pr/i/FVdG/1gt9qjDA

    And have enabled related articles: http://d.pr/i/10DCr/1VDFxtqq

    – Kyle

    August 6, 2015 at 9:01 am #201250
    ferryhelmich
    Member
    Post count: 20
    This reply has been marked as private.
    August 6, 2015 at 9:03 am #201252
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I’ve done it now 🙂

    August 6, 2015 at 10:14 am #201285
    JessicaJade_VH
    Member
    Post count: 6

    I’ve taken that off and still there are related posts, author info etc.

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