Directory map invisible

[Rui Guerreiro – SUPPORT]

@Jowter
Can you provide me ftp access so I can check it?

@misterm

Will check that situation and get back to you.

-Rui

[Kyle – SUPPORT]

Ok will forward to Rui for you

– Kyle

[misterm]

Nevermind, i see it needs an url to work + i forgot the excerpt setting.

[Kyle – SUPPORT]

Ok no problem

[Rui Guerreiro – SUPPORT]

Ok. Glad you sorted it.
-Rui

[TheBasics]

Hi,

I encounter the same problem though! The pin button works indeed when inserting a link, however just content as an excerpt shows up as ‘…’. This goes for all my pins. Next to that there’s an error with searching. When searching for something that won’t have any results in the map, it will return without showing the map anymore (just type hello for example). Also, in your older version (1.90), after pressing the search button it would directly show me the results in the map. Now it throughs me back at the top of the page and I need to scroll down to find the results.

Any solution to these problems?

Website is http://www.maarkelslandschap.nl
Version 1.90 is still on my dev url http://www.thebasicswebdesign.com/sml/home

Thanks a lot!

[Rui Guerreiro – SUPPORT]

@TheBasics

Can you provide admin access to check your directory content?
Thanks

-Rui

[TheBasics]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

No, I was waiting for admin access.
Will check it today and let you know.

-Rui

[Rui Guerreiro – SUPPORT]

Already checked it and manage also to reproduce it in my development server.

The excerpt in the pin marker it’s only showing the 3 dots like you described. Regarding the search it’s normal that when you enter a search criteria the map doesn’t display because it didn’t found any pin locations so no coordinates to position the map. It’s missing the message saying that there is no results.

Will check this with the development team, will let you when it’s fixed.
Thanks

-Rui

[TheBasics]

Hi Rui,

Thanks! Did you manage to fix it yet? It still does the dot unfortunately. Also, in my version on http://www.thebasicswebdesign.com/sml/home it scrolls you down to the map when you hit search, while on http://www.maarkelslandschap.nl it brings you back to the top of the page and you need to scroll down first to see the result. Any idea what the problem is?

Thanks!

Emeline

[Rui Guerreiro – SUPPORT]

Hi,

Apologize was some days out, and totally forgot this when came back.
Will check this and will let you know.

-Rui