New Landing How can we help? Atelier Devs Abusing My Site??

Viewing 5 posts - 1 through 5 (of 5 total)
  • Posted in: Atelier
  • #328556
    kyzcreig
    Member
    Post count: 137

    Recently widgets showed up at the bottom of product pages like https://irc.bio/product/lgd-4033-solution/

    None of us added this. It just showed up. A few other odd changes happened recently too. Is it possible disgruntled Atelier devs are behind this?

    How do we get rid of this stuff from the bottom of our product pages?

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    #328558
    kyzcreig
    Member
    Post count: 137

    For business reasons we just hid this eyesore with the following custom theme CSS

    
    #sidebar {
    display:none;
    }

    Remove it if you want to see the atrocity. Or just search the page html for “id=sidebar” and display that element.

    To reiterate. There is a sidebar appearing at the bottom of our woocommerce product listings. And nobody put it there. It responds to no settings. We have tried removing all widgets from Sidebars. We have tried forcing all settings in theme settings and page settings to display ‘no sidebar’. Yet there it is. If we ADD widgets to Sidebar 1 then these widgets replace what is there now. But if we remove all widgets then default widgets show up.

    PLEASE HELP!

    #328692
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Not sure what you want to mean with “disgruntled Atelier devs ”
    Can you try to enable the parent theme to see if that still happens?

    -Rui

    #328833
    kyzcreig
    Member
    Post count: 137

    Hi,

    Enabling the parent theme fixes the permanent sidebar issue. Weird. Can you help me get to this bottom of this? Any chance I can pay you guys more to rush this fix?

    #328837
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @kyzcreig

    If this issue is not present in the parent theme, then this is something within your child theme. If you need us to investigate this, then we can do at a premium hourly rate.

    – Ed

Viewing 5 posts - 1 through 5 (of 5 total)

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