New Landing How can we help? Cardinal Detail Media thumbnail loading in post

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  • Posted in: Cardinal
  • #165484
    shanehogan
    Member
    Post count: 115

    Hello

    I have a strange thing happening, but it only seems to happen with categories, if you have a look at this link for me

    http://scaleviz.co.uk/category/guitar-video-lessons/

    You can see that the detail media thumbnail is loading itself over the video (which is coming from vimeo),

    Is there anyway I can get rid of this from the post page when browsed by category?

    Thanks for your time

    Shane

    #165521
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    .fw-video-link-image{
    display:none !important;
    }

    Thanks
    Mohammad

    #165708
    shanehogan
    Member
    Post count: 115

    Hi Mohammad

    The code works on the category, but unfortunately when I click the link, no video show up at all in the post.

    screen shots attached of

    http://scaleviz.co.uk/category/guitar-video-lessons/ (category)
    and
    http://scaleviz.co.uk/babe-im-gonna-leave-you-video-lesson/ (videonotshowing)

    I removed the custom css and everything has returned to how it was.

    Thanks.

    Shane

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    #165803
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Is the video adding in your post content or have you set it as the thumbnail?

    – Kyle

    #165895
    shanehogan
    Member
    Post count: 115

    Hi Kyle

    yes the video is added in my post content, see image (postcontent)

    The thumb nail (sorry not the detail image) is a different image set to the same size sepcs for your Mini with sidebar (Standard) โ€“ 370px x 260px, (Retina) โ€“ 740px x 520px, here is a picture of the settings

    picture here (thumbdetail)

    the use Use the thumbnail content under detail thumbnail is not checked, and the Detail type is set to none, have I got it the wrong way around, is detail thumbnail for the summary and the thumnnail for the image, I’m really not sure thanks, I will attach anothe picture to another post, thanks

    and here are both the images I am using (babevideolessonthumb) and (babevideolessonthumb@2x)

    Thanks for your assistance

    Shane

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    #165902
    shanehogan
    Member
    Post count: 115

    Hi Kyle

    The picture above called (thumbdetail) should have been called thumbnail.

    Here are the detail media settings.

    I think something is seriously wrong with my install as even the Post Meta Misc. Options, Remove top spacing & Remove bottom spacing do not stay checked when you update the post see image (postmeta)

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    #165905
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I don’t quite understand, please provide me with a login so I can inspect this. It’s because the video is being pulled into the excerpt as it’s in your content. The video should be the detail media

    – Kyle

    #165910
    shanehogan
    Member
    Post count: 115
    This reply has been marked as private.
    #165914
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The issue is the excerpt pulls the content from the editor, and you have the video, so your options are:

    1: remove the thumbnail image
    2: set a custom text excerpt in the post meta options so that it doesn’t use the content from the editor

    – Kyle

    #165915
    shanehogan
    Member
    Post count: 115

    Hi Kyle

    I don’t understand either :), although I hope you can set me straight.

    Many thanks for your assistance

    Shane

    #165916
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    See above ๐Ÿ™‚

    #165917
    shanehogan
    Member
    Post count: 115

    Hi Kyle

    But if I remove the thumbnail, will I not have any image showing in the preview? I thought that was what it was for, I am totally lost now.

    Thanks

    Shane

    #165922
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    At the minute you have both a thumbnail image and then the video below, which one do you want?

    – Kyle

    #165923
    shanehogan
    Member
    Post count: 115

    OK I’m gonna try what you said, but I dont want to loose the image that displays in the post preview see image (postspreview)

    Thanks Kyle

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    #165926
    shanehogan
    Member
    Post count: 115

    I want the video only in the post and the thumbnail or detail image displayed in the post preview as above image, thanks.

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