New Landing › How can we help? › Cardinal › Design adaptions on Cardinal WooCommerce Shop

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    Posted in: Cardinal
  • December 8, 2015 at 2:05 pm #233921
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This is caused because of the plugin Real Time Find and replace. To fix this please remove all translations your do not need from here: http://www.box-nacht.ch/wp-admin/tools.php?page=real-time-find-and-replace.

    Thanks.

    December 10, 2015 at 9:05 am #234440
    lscreative
    Member
    Post count: 53

    works now!

    December 10, 2015 at 11:16 am #234495
    David Martin – Support
    Moderator
    Post count: 20834

    Great news, glad it worked out for you.

    Thanks.

    June 1, 2016 at 12:31 pm #271700
    lscreative
    Member
    Post count: 53
    This reply has been marked as private.
    June 1, 2016 at 2:08 pm #271727
    David Martin – Support
    Moderator
    Post count: 20834

    If you have a new issue, please start a new thread in the future.

    Your menu is working for me, as below. Please be more specific with your report and include any screenshot references to be more concise in your ticket.

    June 1, 2016 at 2:19 pm #271728
    lscreative
    Member
    Post count: 53
    This reply has been marked as private.
    June 3, 2016 at 9:57 am #272231
    David Martin – Support
    Moderator
    Post count: 20834

    You need to activate your child theme, this is not currently active. The menu changes for the shop/pages were in that from what I see in your support history.

    Thanks.

    June 17, 2016 at 5:29 pm #275570
    lscreative
    Member
    Post count: 53
    This reply has been marked as private.
    June 17, 2016 at 5:32 pm #275571
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    You will need to investigate what is causing the error. Please open wp-config.php file and enable the error reporting: Add this, define('WP_DEBUG', true);.

    Are there any error messages you can report?

    – David.

    June 17, 2016 at 5:40 pm #275575
    lscreative
    Member
    Post count: 53
    This reply has been marked as private.
    June 17, 2016 at 6:31 pm #275588
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    You will need an FTP, please add your FTP details here also.

    Thanks.

    June 17, 2016 at 6:53 pm #275595
    lscreative
    Member
    Post count: 53
    This reply has been marked as private.
    June 17, 2016 at 7:02 pm #275598
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Leander,

    You are/(were) using a custom child theme to handle your two different menu outputs. That needs to be active for the menu’s to work.

    The way to look into this is to use an FTP to change the code, ask your hosting provider for the details. Post them here and we can help you, there is no need for you to use a rude tone within the forum as we are here to help you.

    —

    1. It is not our responsibility to manage your modifications, this is up to you.
    2.

    support does not help me to get my website working (since october 2016!

    – looking at your past history, this is clearly not true.

    Thanks.

    June 17, 2016 at 7:18 pm #275600
    lscreative
    Member
    Post count: 53
    This reply has been marked as private.
    June 17, 2016 at 7:24 pm #275602
    David Martin – Support
    Moderator
    Post count: 20834

    No problem, I understand you perfectly. To debug your site safely and correctly we/your developer will need the details.

    – Let us know and we will of course help you as best we can.

    Thanks,
    David

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