New Landing How can we help? Themeforest Theme Support Neighborhood Description not opening

Viewing 12 posts - 1 through 12 (of 12 total)
  • #102756
    larslenselink
    Member
    Post count: 99

    Hi,

    I’ve just updated my local neighborhood installation to version 1.81. after the update the Description on the single product page is not opening automatically anymore like it used to (see images). What is going wrong here?

    Also, the update said it would fix the page that displays when products are not available for a certain archive. The page still looks messed up (see image). How can I fix this?

    Kind regards

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    #103066
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Can i check your changes live ? Because i can give to you exact quick solution. Do you want to open description by default?

    Thanks

    #103836
    larslenselink
    Member
    Post count: 99

    Hi Mohammad,

    Unfortunately the site is running locally. I would like to open the description automatically. How can I do this?

    Furthermore, can you tell me why the “no products available” page still looks horrible, even after the update?

    Kind regards

    #104074
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please go to /neighborhood/woocommerce/single-product/tabs/ and find tabs.php file, replace with attached tabs.php after extract.
    Thanks

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    #104128
    larslenselink
    Member
    Post count: 99

    Thanks I will try! And what about the problem with the “No products found that match your selection” page?

    #104147
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    If you have live site then let me know so i can inspect and give exact solution.
    Thanks

    #104434
    larslenselink
    Member
    Post count: 99

    Ok I will notify you when the site is live.

    Thanks in advance.

    #104438
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I will wait for reply.
    Thanks

    #109805
    saturnerond
    Member
    Post count: 39

    Hi Mohammad,
    Just to say that your replacement tabs.php file does the job indeed –It makes the Description accordion open by default.
    Many thanks for that,
    Ammie

    #109913
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome. I’m glad that issue resolved.
    Thanks 🙂
    With Best Regards
    Mohammad

    #141596
    Hughans
    Member
    Post count: 13

    Hi Mohammad,

    Is there some code for Neighbourhood 2.05 to have the product description automatically open like in the older theme versions?

    I tried to open tabs4.zip in the previous posts to check it out but the link was broken.

    Thanks,

    Hughan

    #141615
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    #product-description{height:auto;}

    Thanks
    Mohammad

Viewing 12 posts - 1 through 12 (of 12 total)

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