New Landing › How can we help? › Atelier › Demo Theme Import

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    Posted in: Atelier
  • May 2, 2015 at 3:37 pm #171145
    lmnjeans
    Member
    Post count: 26

    I’m not able to import the Convoy demo theme. Getting error: Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

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    May 2, 2015 at 5:13 pm #171157
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems related to server security restrictions, and it’s probably importing a few images at each time.

    Can you provide admin access to try to solve it for you?
    Use the private reply.

    Thanks

    -Rui

    May 3, 2015 at 1:43 am #171203
    harveycharlesapparel
    Member
    Post count: 8
    This reply has been marked as private.
    May 3, 2015 at 1:44 am #171204
    harveycharlesapparel
    Member
    Post count: 8
    This reply has been marked as private.
    May 3, 2015 at 3:09 pm #171260
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Just needed to press the import demo once more.
    Check again your site.

    -Rui

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