Demo import is not working… :/

[Aaakie]

hi guys,

I tried all of the above troubleshooting guides. I cannot get the demo to import. I keep getting taken to an error page.

Please can you resolve this?

Enrico

[Rui Guerreiro – SUPPORT]

Hi,

Will give it a try.

-Rui

[Rui Guerreiro – SUPPORT]

It only imported a few images. Something is wrong in your server, because it seems to start importing then appears and 404 error code.

Contact you hosting support and try to find any additional error on your server logs.
Let us know what they say.

-Rui

[Aaakie]

Why not create a downloadable zip file that can be installed – that installs the demo theme in its entirety?

[Aaakie]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Just because that’s not the way WordPress imports works. That would be an huge file that mostly any server would be able to process it.

The problem here is that something in your server is causing this situation. Never saw a situation like yours before.

That warning error is not important.

Contact you hosting support to see what they say.

-Rui

[Aaakie]

HI,

I contacted GoDaddy, and they confirmed that nothing is wrong with the server at all. There are no errors being reported. and all systems and settings are correct.

Now what do we do?

[Rui Guerreiro – SUPPORT]

That 404 is not normal and can be related to you server settings.
Can you place here the content of your htaccess file?

-Rui

[Aaakie]

Hi Rui,

There is no htaccess file yet.

[Rui Guerreiro – SUPPORT]

well, it should be. If it doesn’t exist in your WordPress installation then it wasn’t 100% successful.

This is a default htaccess in a WordPress installation that should be in the same directory has wp-config.php

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

-Rui

[Aaakie]

So… i opened the htaccess file and found the code in there.

I pasted your code into it (replacing what was there before). I saved it, and refreshed the website, where i received a 500 internal error.

I have reverted it back to what it was so that it can work again.

Any suggestions?

[Rui Guerreiro – SUPPORT]

So you already found it, it was a bit strange that doesn’t exist.
Can you paste here the content?

-Rui

[Aaakie]

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

[Rui Guerreiro – SUPPORT]

I tried again and it’s uploading but only about 5 images at each time.
Try to upload again, and after that 404 error don’t leave that page and hit refresh. Repeat the process when the browser loading icon stops working.

On a separate page open the media library and refresh to check that new images are being added.

-Rui

[Aaakie]

Thanks. I will try this.

How will i know all the images and information has been loaded?

Is there anything else i need to do?

also, there are .txt files in the library. what do i need to do with these?