New Landing How can we help? General Forum Help Demo Import failed

Viewing 9 posts - 1 through 9 (of 9 total)
  • #203482
    Nashoot
    Member
    Post count: 9

    Hello,

    I am trying already 15 hours to import one of the Demos. It takes too long and fails all the time, i have tried to repeat the Progress and this doesn’t work too. I though it might be because of my Web hosting server, so i bought a new one from Godaddy and was hoping this will work. but it doesnt. i am doing everything as usual and don’t know how can i solve this anymore.
    i added a Screenshot of this.

    thank you in Advance

    #203559
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you please enter your purchase code, we need this to verify you as a customer and provide support.

    – David.

    #203578
    Nashoot
    Member
    Post count: 9
    This reply has been marked as private.
    #203591
    Nashoot
    Member
    Post count: 9

    Hi,

    I tried now to import the Demo again and it worked! Thank you anyway but why this happen sometimes is there any reason?

    #203595
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’ sorted.

    It can be caused by any network issue if the connection went down, or some issue in the server executing the request.

    Don’t forget to register your purchase code in your user area.

    -Rui

    #203600
    Nashoot
    Member
    Post count: 9

    no actually it didnt! could you please still provide me the support and see what causing that?
    Thanks

    #203611
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Sorry, you said the demo content was imported. What’s causing what?
    thanks

    -Rui

    #203616
    Nashoot
    Member
    Post count: 9

    Yes i tried to import it for the first time today and it showed me it was imported.but the Demo Site doesn’t look the same as sample and now i am getting this error when i open the page – Fatal error:

    Allowed memory size of 67108864 bytes exhausted (tried to allocate 72 bytes) in /home/pandapure/public_html/wp-includes/wp-db.php on line 2223

    #203653
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It seems that your server is running out of memory. You need to adjust/add you WordPress memory settings inside the wp-config.php file

    Change your WordPress memory to 128M or a maximum 256M.

    Also check the official documentation from WordPress in the link below.
    https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    -Rui

Viewing 9 posts - 1 through 9 (of 9 total)

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