Demo Content didn't fully import

[sadproz]

Thanks in advance!

I recently bought and installed Dante. Following the video tutorials, I installed the demo content xml file. Unfortunately a few images and videos are missing. If you look at my site http://www.seedbyadkos.com you’ll notice the “Full Screen Video” Vimeo video is missing, as well as the blue color background under “A few of Dante’s core features”. Even most, but not all, of the portfolio images are missing. Please advise.

Thanks!

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[Rui Guerreiro – SUPPORT]

Hi,

Did you tried to import more than once?
There’s to many images and they need sometime to upload, can you try to import again?

-Rui

[sadproz]

Thanks for replying. I did, multiple times. Any other options?

[Rui Guerreiro – SUPPORT]

Can you provide admin access to check if we found any additional error?
Please use the private reply option.

-Rui

[sadproz]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Imported a few more times and the missing images appeared.
I had to set again the image in the Parallax block that has the Video play Button.

Sometimes if you already have content in your installation it can happen conflicts in the ID’s of posts and images.

-Rui

[sadproz]

I went through the import process at least 4 times because I wasn’t sure I was doing it right. I’m glad it worked for you.

Thanks for your help!

[Rui Guerreiro – SUPPORT]

No problem.
-Rui

[murageinc]

Can someone confirm if the ALT 10 blue background is something that needs to be imported from the demo XML or if it’s part of the base theme? I’ve already tried importing 3 times and I still have no ALT backgrounds (1 through 10).

If it is part of the demo XML, is there a way to “manually” install these ALT backgrounds without going through that awful import again?

[Rui Guerreiro – SUPPORT]

Hi,

It’s manually managed in the Theme Options-> Asset Background options
https://www.dropbox.com/s/cewdzij5f4aj9iy/background_options.png?dl=0

-Rui

[Delvinius]

Hi,
I have the same Problem, managed to raise the file size limit from 2mb to 64mb, but it is still not importing the content properly.
I already imported more than 10 times, still there are Images missing, for example the portfolio images.
Everytime I Import, only 5-10 images are added.
How often am I supposed to repeat this process until it finally works?
Also, how long am I supposed to let the page open? Until it stops loading or longer?
Never got any kind of success message, even after leaving it open for an hour.
It only lists which files already exist, keeps loading for some seconds and then doesn’t do anything. very frustrating and time consuming.
Please help.

[Rui Guerreiro – SUPPORT]

Hi @Delvinius,

probably due to limitations in the execution of process in your server.
Can you provide me admin access to I can take a look?

Use the private reply.

-Rui

[Delvinius]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

Couldn’t login with those credentials.
Now what it’s necessary to fix it is to delete all the menus and import the demo content only 1 time.

-Rui

[Delvinius]

This reply has been marked as private.