New Landing How can we help? Atelier Deactivate theme and plugins without losing its configuration – data

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Atelier
  • #232828
    pinponketo
    Member
    Post count: 36

    Dear swiftideas team,

    I am having some translation issues. The German version of the product categories generates a 404 (eg. https://www.tequilaysoledad.com/shop/product-category/tequila-blanco/ -> click on the language switcher and choose German)

    WPML is already having a look at this and is asking me to change my theme to Twenty Fourteen (or a default one) and deactivate all plugins except woocommerce.

    Is it possible that I lose the configuration of my theme (custom css, etc.) as well as the plugins and data in case I do as they say?

    Thanks for your help

    #233086
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The theme options should all stay as long as you do not reset them or wipe your database.

    Perform a backup or ask you host to if you have any concerns. Always make backups!

    Thanks.

    #235954
    pinponketo
    Member
    Post count: 36

    Hello SITeam,

    just confirming that it works just as you explained. Thank you very much for your great support.

    Alonso

    #235961
    David Martin – Support
    Moderator
    Post count: 20834

    No problem Alonso!

    – David.

Viewing 4 posts - 1 through 4 (of 4 total)

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