New Landing How can we help? Themeforest Theme Support Dante Database error with galleries and WooCommerce

Viewing 15 posts - 1 through 15 (of 24 total)
  • Posted in: Dante
  • #95733
    ecomstore
    Member
    Post count: 29

    Hello,
    i see this error on all woocommerce pages:

    WordPress database error: [Unknown column ‘wp_postmeta.meta_value’ in ‘order clause’]
    SELECT wp_posts.* FROM wp_posts WHERE 1=1 AND wp_posts.post_type = ‘galleries’ AND (wp_posts.post_status = ‘publish’ OR wp_posts.post_author = 1 AND wp_posts.post_status = ‘private’) AND wp_posts.post_password = ” ORDER BY wp_postmeta.meta_value+0 DESC, wp_posts.post_date DESC

    I’m not using galleries and i do not want them on WooCommerce.
    I tried to disable the post type not including it. It appears both with child and parent theme.

    I found that if i remove the gallery shortcode declaration it disappear.

    Please check.
    Thank you!

    #96074
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not able to see this error at any page. How can i see this error?
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #96113
    ecomstore
    Member
    Post count: 29

    Hello,
    you can see it here: http://dev.ecomstore.net/baccoeperbacco/categoria-prodotto/spumanti-champagne/ or in any other WooCommerce page.

    Also, check the footer, it’s hude. I think its related to this error but i’m not really sure. I tried to add this code in wp-config.php

    define('WP_DEBUG', true);
    
    ini_set('log_errors',TRUE);
    ini_set('error_reporting', E_ALL);
    ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

    But it does not report any particular error related to this footer error.

    I’m using a child theme but it appear also with plain Dante. Also i saw that more products are in the page, more the footer is big, in fact if i have only 2 products added in WooCommerce, i do not see this problem, it appears above 50 products in WooCommerce.

    #96314
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me your login detail so i can check your setup.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #96360
    ecomstore
    Member
    Post count: 29
    This reply has been marked as private.
    #96383
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will assist you.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #96595
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Not seeing that error? All I see is:

    Strict Standards: Redefining already defined constructor for class wpide in D:\xampp\htdocs\baccoeperbacco\wp-content\plugins\wpide\WPide.php on line 31

    – Ed

    #96736
    ecomstore
    Member
    Post count: 29

    Yes it’s because i disabled the gallery at all.
    However there are 2 other problems now.

    Somebody f your support team installed WPIde on my website and now that Strict Standard error appear, also if i completely removed the plugin from the server.

    The products slider do not work at all. If i click on the arrow the default link event is triggered instead.

    #96810
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you show us the link of the product slider? Can’t find it.

    Regarding the Wpide error, do you have any cache system in your server?

    – Rui

    #96858
    ecomstore
    Member
    Post count: 29

    HI Rui,
    you can find it here http://dev.ecomstore.net/baccoeperbacco/ and here http://dev.ecomstore.net/baccoeperbacco/landing/

    No i do not have any cache on the server

    #96928
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The Product slider issue is related to the child theme modifications. If you activate the parent Dante theme you will see that works fine.

    Try to comment parts of the code and test the product slider until you find what modification is causing it.

    -Rui

    #97245
    ecomstore
    Member
    Post count: 29

    Hi Rui,
    sure i never tought about this test. I’ll do it!

    What about the WPIde error? Did you find anything?

    #97248
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please uninstall WPIDE plugin to remove this error.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #97253
    ecomstore
    Member
    Post count: 29

    That’s the problem ๐Ÿ™‚
    I did it and i also deleted the plugin, but the error is still there

    #97262
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please remove this directory wpide at D:\xampp\htdocs\baccoeperbacco\wp-content\plugins\.

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

Viewing 15 posts - 1 through 15 (of 24 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register