Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Dante
  • #241569
    medisproject
    Member
    Post count: 12

    Hi guys,

    I received the email about a Dante update, but on WordPress Dashboard > Updates it doesn’t show anything. I already downloaded Dante v3.2.2 from themeforest.net, my question is (as I used to update the theme directly through WP): do I need to update it via ftp? Will this affect the CSS customizations I’ve done? And about the future, will the upload feature return to be available with the next updates?
    Last question: I just have 1 month of support left, how may I extend it?
    Thanks in advance for your help, have a nice day

    Matteo

    #241861
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You can upload the latest version via ftp, you will only lose customisations if you have made them to the parent theme files. Custom css in a child theme or theme options will not be overwritten

    When your support runs out, you will be able to purchase a support plan on ThemeForest

    – Kyle

    #241884
    medisproject
    Member
    Post count: 12

    Hi Kyle,

    thanks for the quick reply. I just did uploaded the latest version via ftp, it worked well. I still hope next versions will be accessible directly by dashboard though 😉

    Have a nice day

    M

    #241885
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Yes we recently switched our auto update service to a new provider, so assuming your not overwriting the auto updates in your wp-config.php file – next time you should get the notification.

    Thanks.

Viewing 4 posts - 1 through 4 (of 4 total)

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